Stacie Mitchell Email & Phone Number

Remote

At PBC Guru, I manage book club programs that connect members through meaningful discussions and a shared love of learning. I foster engagement in communities, create content, and partner with clients to ensure a seamless experience for participants, helping them grow and connect through books.

In 2019, I founded Smart & Soul Creative, a coaching and consulting business that provides 1:1 and group career and business coaching, online courses, and done-for-you marketing services.KEY ACCOMPLISHMENTS:Learning Program Consultant: Consulted with small business owners to identify gaps in learning content and reduce customer overwhelm through tailored digital content solutions.Program Design and Facilitation: Researched, created, and successfully launched an online… Show more In 2019, I founded Smart & Soul Creative, a coaching and consulting business that provides 1:1 and group career and business coaching, online courses, and done-for-you marketing services.KEY ACCOMPLISHMENTS:Learning Program Consultant: Consulted with small business owners to identify gaps in learning content and reduce customer overwhelm through tailored digital content solutions.Program Design and Facilitation: Researched, created, and successfully launched an online course for overcoming burnout for professionals, including video content, worksheets, and a social learning community. Learners demonstrated excellent results, including experiencing increased job satisfaction, determining creative solutions to employment challenges, and achieving improved career progression. Content Development: Created weekly content (videos, graphics, written content) focused on career and professional development for a podcast (top 10% of podcasts according to Listen Notes), email newsletter, blog, Instagram/Facebook social media profiles, and a Facebook community. Coaching: Delivered personalized career and business coaching to more than 100 clients, achieving exceptional outcomes in both individual and group settings. Results included salary increases of $40k+, fully booked businesses, and job offers within just 1 month after 1+ years of searching. Show less

Remote

Managed communications, community engagement, and LMS administration for over 3,500 learners, while overseeing program logistics and learning content for key online learning programs.KEY ACCOMPLISHMENTS:Learner Onboarding: Redesigned the onboarding process for an online learning program with 3500+ learners, reducing overwhelm, improving learning outcomes, and achieving 96% learner retention rate.LMS Administration: Managed online learning platforms including learning… Show more Managed communications, community engagement, and LMS administration for over 3,500 learners, while overseeing program logistics and learning content for key online learning programs.KEY ACCOMPLISHMENTS:Learner Onboarding: Redesigned the onboarding process for an online learning program with 3500+ learners, reducing overwhelm, improving learning outcomes, and achieving 96% learner retention rate.LMS Administration: Managed online learning platforms including learning management systems and analyze, update, and refine new and existing content on eLearning platforms working closely with team to improve course completion rates and increase real-world application.Enablement and Training Program Development: Created and facilitated employee training on retention, online community building, soft sales, and customer service, increasing overall member retention, community engagement, and sales in less than 6 months. Tailored Learning Plan Creation: Collaborated with SMEs to launch a new assessment that provides personalized interactive PDF learning plans based on a learner’s most urgent learning needs, designed to provide scalable personalized advice and help reduce learner overwhelm. Show less

Remote

Coordinated content creation and management across various platforms and departments, focusing on SEO, lead generation, customer engagement, and the development and iteration of learning materials to drive potential buyers through the sales funnel and on to become engaged, active learners.KEY ACCOMPLISHMENTS:Learning Asset Creation: Created impactful learning products for online business owners by writing new video scripts and designing slide decks, worksheets, and job… Show more Coordinated content creation and management across various platforms and departments, focusing on SEO, lead generation, customer engagement, and the development and iteration of learning materials to drive potential buyers through the sales funnel and on to become engaged, active learners.KEY ACCOMPLISHMENTS:Learning Asset Creation: Created impactful learning products for online business owners by writing new video scripts and designing slide decks, worksheets, and job aids.Stakeholder Collaboration: Collaborated with CEO, coaches, and other SMEs to make relevant updates to course curriculum.Copywriting: Wrote comprehensive email sequences, sales pages, weekly newsletters, and community content to engage and grow a community of 6000+ email subscribers, with above-average open and click rates of ~45% and ~12%, respectively.Content Marketing: Achieved 19% growth in LinkedIn followers within 90 days through strategic thought leadership content and engagement with target market clients. Show less

Remote

Coached a caseload of 25-50 small business owners, helping them to create, market, and sell new business offers by hosting group coaching calls, designing and facilitating workshops, engaging in the online community daily, and providing asynchronous feedback on their offers, marketing content, sales pages, and more. KEY ACCOMPLISHMENTS:Workshop Development and Facilitation: Designed, developed, and facilitated a workshop on content marketing to close a gap in knowledge and… Show more Coached a caseload of 25-50 small business owners, helping them to create, market, and sell new business offers by hosting group coaching calls, designing and facilitating workshops, engaging in the online community daily, and providing asynchronous feedback on their offers, marketing content, sales pages, and more. KEY ACCOMPLISHMENTS:Workshop Development and Facilitation: Designed, developed, and facilitated a workshop on content marketing to close a gap in knowledge and skills in clients. Workshop received 4.75 out of 5 average rating in survey feedback.Coach Enablement and Process Improvement: Tracked, implemented, and documented program processes and curriculum updates, automating where possible, and creating 20+ SOPs with video training. Produced tutorial videos for the coaching team and larger organization-wide team, including a detailed process for reengaging inactive learners.Instructional Design: Created asynchronous trainings, discussion prompts, and new resources, increasing overall learner engagement in the program, creating more feedback opportunities, and helping more learners reach their business goals.Learner Experience Mapping and Workflows: Swiftly created new learner processes and journey maps, wrote copy for new email automations and forms, and implemented triggers and automations, working closely with the SME to implement rapid iterations based on data.Content Development and Maintenance: Maintained and updated employee training materials including handbooks, SOPs, videos, and rubrics.Online Facilitation: Hosted virtual workshops and facilitated online panel discussions via Zoom for an audience of 350+ potential and current clients. Show less

Chapel Hill, Nc

Selected by my peers and leadership for promotion to Associate Director of Operations at UNC Executive Development, entrusted with overseeing operations while directly reporting to the COO and leading 40% of the staff.UNC Executive Development takes great pride in designing and delivering innovative, customized learning solutions in collaboration with our client organizations to address their specific business needs and drive long-term impact. We also offer a portfolio of Programs for… Show more Selected by my peers and leadership for promotion to Associate Director of Operations at UNC Executive Development, entrusted with overseeing operations while directly reporting to the COO and leading 40% of the staff.UNC Executive Development takes great pride in designing and delivering innovative, customized learning solutions in collaboration with our client organizations to address their specific business needs and drive long-term impact. We also offer a portfolio of Programs for Individuals to help learners acquire and hone the skills necessary to prepare for the Future of Work. A part of UNC Kenan-Flagler Business School, UNC Executive Development is an internationally recognized leader in the field of executive education, ranked #9 globally and #2 in the U.S. according to the 2020 Financial Times.KEY ACCOMPLISHMENTS:Talent Acquisition and Development: Recruited, hired, and trained four new program managers, with 50% of these promoted to more senior positions, and 75% remaining at the organization after 4+ years.Program Operations Management: Developed and refined processes to support program delivery, client relationship management, stakeholder relationship management, and program data and financials. Show less

Chapel Hill, Nc

Managed logistics and operations for assigned open enrollment and custom executive development programs, including online programs, in-person programs, and international programs held in Portugal, averaging 5 out of 5 for program management in scores on post-program surveys.KEY ACCOMPLISHMENTS: Program Logistics and Operations Management: Managed logistics and operations for executive certificate programs and custom executive development programs. Planned complex hybrid and… Show more Managed logistics and operations for assigned open enrollment and custom executive development programs, including online programs, in-person programs, and international programs held in Portugal, averaging 5 out of 5 for program management in scores on post-program surveys.KEY ACCOMPLISHMENTS: Program Logistics and Operations Management: Managed logistics and operations for executive certificate programs and custom executive development programs. Planned complex hybrid and in-person leadership development programs and events, averaging 5 out of 5 rating for program management on post-program surveys.Budget Management: Created and managed 6-figure program budgets and accounts payable and receivable, carefully reviewing and completing budget reconciliation at 100% accuracy.CRM Customization and Vendor Collaboration: Worked closely with Flatbridge vendor to customize CRM software to increase the overall efficiency of the office by automating manual processes. Show less

Taught online internship courses via Blackboard to undergraduate students interning in corporate or retail management positions, continuously asked to return based on student feedback. (Summer 2016, Summer 2017, Summer 2018)

United Arab Emirates

Recruited as the first Career Counselor for NYU Abu Dhabi, allowing me to shape the role and produce the foundations for its future.NYU Abu Dhabi is a prestigious institution with a ~3% acceptance rate that offers a wide range of academic opportunities and serves diverse students from six continents. As a degree-granting, portal campus of New York University, it functions as a private liberal arts college located in Abu Dhabi and was founded in 2010.KEY… Show more Recruited as the first Career Counselor for NYU Abu Dhabi, allowing me to shape the role and produce the foundations for its future.NYU Abu Dhabi is a prestigious institution with a ~3% acceptance rate that offers a wide range of academic opportunities and serves diverse students from six continents. As a degree-granting, portal campus of New York University, it functions as a private liberal arts college located in Abu Dhabi and was founded in 2010.KEY ACCOMPLISHMENTS:Career Coaching and Workshop Development: Coached ~20 students each week from 100+ countries on their career paths and researched, created, and presented workshops on a variety of career development topics.Workshop Creation and Presentation: Created and presented workshops on career development topics such as writing a CV and cover letter, creating a career portfolio, salary negotiation, and effectively using social media and LinkedIn.Program Leadership and Training Development: Co-led the Global Career Peer program, organized the recruitment and training of student peers, designed and developed a new online training website for onboarding, and managed approximately three Global Career Peers each year.Content Management: Chaired the Resources Committee, researching, creating, updating, and maintaining 50+ learner and counselor resources, including print and online content.Social Media Content Coordination: Assisted the Communications Committee with gathering social media content (videos, photos, quotes) from NYUAD students, faculty, and staff.Employer Relationship Development: Developed and maintained relationships with employers both locally and internationally, specifically in the arts and creative industries.Event Planning and Implementation: Planned and implemented career-related events and panels, including a "Careers in the Arts" panel presentation in Spring 2015. Show less

Greater New York City Area

Coached a caseload of 250-300 fashion students, teaching in-person and online courses in career development, as well as hosting workshops, cultivating strong employer relationships, and helping students land jobs and internships in the fashion industry through mock interviews, resume reviews, cover letter reviews, and more.LIM College is a private for-profit college in Midtown Manhattan focused on the business of fashion. LIM College offers Master's, Bachelor's, and Associate degree… Show more Coached a caseload of 250-300 fashion students, teaching in-person and online courses in career development, as well as hosting workshops, cultivating strong employer relationships, and helping students land jobs and internships in the fashion industry through mock interviews, resume reviews, cover letter reviews, and more.LIM College is a private for-profit college in Midtown Manhattan focused on the business of fashion. LIM College offers Master's, Bachelor's, and Associate degree programs in fashion-focused majors, emphasizing the connection between real-world experience and academic study, by integrating career development and internship courses into their curriculum.KEY ACCOMPLISHMENTS: Event Planning: Planned and implemented on-campus recruiting events for retail positions.Employer Relationship Cultivation: Cultivated employer relationships, focusing on the areas of home fashion, children’s wear, toys, and retail.Partnership and Event Production: Partnered with FindSpark to produce Find & Follow Your Passion, a full-day fashion career conference that occurred in Spring 2014 and was adopted as an annual event for the college.Department Representation: Represented the EECM department at LIM College open houses and events, presenting to groups of 150+ prospective students and their families.Curriculum Development: Assisted with the development and execution of the Experiential Education curriculum, focusing on the management of the Industry Exploration program for first-year students.LMS Management: Created online course shells in Blackboard for the industry exploration seminar courses, the career pathing seminar courses, and internship courses.Video Production Oversight: Oversaw the creation of six videos for the Industry Exploration curriculum, which included the oversight of video production, providing content and feedback for video editing, and managing the completion of the videos before the Fall 2014 semester. Show less

Master Of Science - Ms, Counseling With A Specialization In College Student Development

Activities and Societies: Chi Sigma Iota Co-President, Counseling Club Member

Authentic Leadership Coaching Certification Program

Working Ahead, Moving Forward – 120 Hour Global Career Development Facilitator Course

B.S., Psychology