I work in the Office of Legal Education and am employed through the University of South Carolina. I'm a member of the Distance Education team, supporting functions of the learning management system and virtual training. I manage project email accounts, answering questions and providing guidance on processes and requirements. I issue and direct communication for virtual training courses, as well as host some courses and record attendance. I also enter information into the learning management system. I create and update job aids / instructions to standardize processes.✔Develop template responses for questions that come to project email accounts.✔Coordinate updates to lists of training contacts for DOJ offices. Update lists on ongoing basis.✔Guide training contacts in how to run reports in learning management system and format Excel files.

I provided support on a project to improve content, SEO, and readability for education lessons. I checked the quality of the outlines, completed lessons, and quizzes, and edited content as needed. I tracked the performances of writers and lesson reviewers/editors, provided feedback, and answered questions. I also recommended changes to processes and instructions and provided status updates to the internal team. ✔Managed peer review system, making weekly assignments and monitoring evaluations of editors. I also revamped the external and internal instructions to match updated goals.✔Improved workflow and tracking for previous lesson improvement project, helping guide project to completion a week early.✔Created centralized information page for position to streamline documentation and ensure continuity.

I reviewed text and video lessons and other content aimed at students from elementary school to community college. Subjects included math, science, literature, history, business, and foreign languages. I confirmed accuracy of content and edited lessons for spelling, grammar, punctuation, clarity, and formatting.✔ Guided writers in improving lesson clarity and content structure.✔ Mentored writers on the Study.com process, helping them quickly understand structure, guidelines, and nuances to ensure overall project success.✔ Efficiently uncovered both large and small issues, then share detailed feedback with writers and lesson planners.

I was first hired to clear a backlog of localized real estate content that was to be distributed to various news outlets. I edited articles for AP Style, spelling, grammar, punctuation, and clarity. My performance through this project led to a second assignment (2017), editing and proofing a large corporate report.✔ Accelerated Zillow’s marketing efforts by efficiently preparing articles for syndication in key geographies.

I served in a hybrid copy editor / wire editor role for this metropolitan daily newspaper. I successfully juggled and prioritized story editing, proofreading, and wire content curation assignments — often working on all three in the same day. I managed the production of individual sections, approved pages for publication, and influenced story selection and placement. ✔Revised and recreated the Tribune’s in-house stylebook on numerous occasions, maintaining for the entire editorial team a valuable tool for ensuring quality, consistency, and accuracy.✔ Consistently assigned to edit major, late-breaking news based on speed and attention to detail.