Stacy Mazur Email and Phone Number

Under immediate supervision of the Director, the Assistant Director will, in the absence of theDirector, perform professional and administrative library work directing and managing all activitiesand operations of the Library as well as perform any of the general circulation desks and referencedesk duties as needed.General-As needed - Provide regular, appropriate communication with Board of Trustees-Participate in professional meetings and conferences- Assist the Director in serving as the patron contact for difficult complaints or problems-Perform any other duties, as may be requested or assigned by the Board of Trustees-Assist the Director in providing for a clean and safe environment for employees and patronsAdministration-Assist the Director in evaluating all aspects of service-As needed - Report library statistics to the town, State Library, and Board of Trustees-Assist the Director in the overseeing the maintenance and repair of the facility, grounds, andequipment-As needed - Prepare financial and narrative reports for Board of Trustees meetings- Attend Board of Trustee meetingsBudget Preparation & Management-As needed - Administer the accepted budget-As needed - Oversee non-appropriated income deposits and reportingPolicy Development-Recommend and write needed policies and procedures, General and PersonnelStaff Supervision-Assist the Director in overseeing interviewing and recommending for hire of staff-As needed - Collect and record accurate payroll data for staff wages and benefits-As needed – Lead staff and Department Head meetings for training and information sharing-Assist the Director in providing in-house staff professional development opportunities- Assist the Director in serving as the staff contact for grievances and meditation of staffdisputesPrograms and Outreach Services-As needed - Acknowledge receipt of all gifts-As needed - Act as liaison to the Friends, town departments, schools, and community groups

Perform all supervisory, programming and budgetary duties as the head of the Teen Services Department. Managed all daily library operations independent of direct supervision. Provided ready reference service in library resources either at the Reference or Circulation Desk. Provide technical support for computers and digital technology as needed. Plan and carry out a summer reading program and oversee other library programs like Teen Gaming, Study Hall, and daily crafts. Conduct workshops related to art, science, and literature. Train and manage community volunteers. Communicate effectively with administrator and staff on a daily basis.Purchase supplies and small equipment as needed for department.Preform collection development for expansion and weeding of materials.Recommend enhancements to policy and workflows within both the library and with school administration.

Perform copy cataloging and original cataloging of all new library media. Assist with authority control of the online catalog.Send copies of MARC record files to State Library for inclusion in statewide database (NHU-PAC).Delete lost or withdrawn items from our database.Add new copies of serial reference publications and magazines to our system and relocate or remove older issues.Assist in physical processing of some new library media, by covering books and getting them ready for circulation.Prepare audio and video items for circulation.Suggest improvements to cataloging procedures to Head of Technical Services.Experience with relational database software, data entry, and reporting.Assist with development and maintenance of the library website and Intranet, the maintenance of library computers and servers, and digital library resources. Provide computer troubleshooting in both Microsoft Windows and Mac OS environments.Assist library staff and patrons in the use of library software and hardware. Assist with the delivery of public computer training courses and staff training. Assist at Reference Desk and Circulation Desks as needed.Achieve state library standards of continuing education by attending conferences and workshops or other library approved educational opportunities.

Communicate with all customers of Cole Haan products ensuring appropriate and quality service to successfully influence a positive outcome for the customers and the company while maintaining job efficiency.

Provided positive resolutions to customer questions, investigated accounts, correcting any necessary errors regarding customer mortgage. Contacted customers to initiate appropriate action for payments in a professional, helpful and timely manner.

Responsible for all daily library operations: registered patrons, processed material, preformed circulation duties, filled Interlibrary Loans, and ran community programs.

Established, maintained, and deepened customer relations with the banking center in order to achieve sales goals and provide quality customer service.Opened deposit accounts, took loan applications, responded to customer inquire, recognized and referred cross-sell opportunities.