2014.8 – Now Richemont Customer Service – Office assistant (support 200 people)Provide administrative support to a department teams and/or Manager. Create a welcoming atmosphere in the working area, provide consistency friendly attitude to colleague as well as visitors. Ensure to finish the work accurately and on timeOperational Duties1. Arrange travel schedule and reservation for department team members in both BJ & SH.2. Prepare agenda and relevant reservation for department visitors and trainers3. Coordinate maintenance of office equipment4. Handle requests for information and data5. Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Maintain hard copy and electronic filing system. 6. Setup and coordinate conferences room.7. Control the ordering and distribution of office supply8. Resolve administrative problems and inquiries9. Prepare written responses to routine enquiries10. Open, sort and distribute incoming correspondence11. Other duties as assigned

Admin assistant: Air-tickets, hotel booking for mainland colleagues. Office stationery, food, weekly plants purchase. Stores pre-opening preparation, such as stationery, store cards, store stamps and other things. Sometimes I will have a negotiation with hotel sales for an agreement price.Retail HR Assistant:Recruitment:1. Website posting;2. CV first screening;3. Interview arrangement;4. Internal referral reply and follow up;5. Recruiting day materials preparation and coordination.On board/Exit:1. Offer preparation;2. Online on board process follow up;3. Reference check/salary proof collection;4. Offer issuing and signed back racking and record;5. RC system follow up;6. Labor contract follow up;7. Staff information consolidation.Documents:8. On board/leaving and others’ certification preparation;9. Maintain employee files and the HR filing system;Reports:1. Staff movement2. Store list3. Recruitment planning4. Working attendance double check5. Meeting Minutes preparationOther tasks arranged by line manager.

2012.10-2013.2 Administration Assistant (Citi SH Branch, Credit card Dep) Main responsibilities: Data processing of sales performance every day. Office stationery order and have a check on work attendance.