IT & Corporate PMO/ 2017- present:• IT Project Manager for software implementations, configuration changes, and operational process improvement projects. Experienced leader for cross-functional company implementations that can impact 1000+ users. Specific focus on creating operational efficiencies by streamlining system and workflow processes. • Project Management experience in Salesforce Service Cloud, Salesforce Community, Salesforce Einstein, NetSuite Procurement, Open Air project management, Jira Service Desk and Jira Project, Medallia surveys, Service Now (deprecation), IT on premise data centre shut-down, IT operational move to new facility, ISO & Public Audit controls and evidence collection. Large cross-functional company projects for company acquisitions and divestments. • Created Project Management methodology for IT Project Managers including templates, checklists, standards and metrics for consistent status and metrics reporting. • Chaired IT Steering Committee meetings with Business Leaders for cross-functional project prioritization• Mentorship of Junior Project Manager

• Facilitated projects in Waterfall, Agile or hybrid• Projects focused on business operations:• Budget operationalization for TED business units• Vendor management for offshore development group including financial controls $3M budget• TED InFUSION internal conference organizer $250k budget (started in 2015 – present) includes facility management, speaker selection committee, event management.• D2L Night School organizer – monthly speaking series to give back to KW by free tech leadership speaking events • Mentor for Project Coordinator

Scrum Master in LMS Learning Environment for 3 teams for new product feature development. Facilitated all scrum ceremonies, reported up & out in S&OP and created dashboards of metrics.

-IT Governance focused role enforcing project standards and compliance-Focused on creating and maintaining project requirements, plan, schedule, communications, training and documentation for hardware and software projects, including IT Disaster Recovery, VPN, JD Edwards

-Business Unit Manager and Project Manager focused on the design and development of high speed backplanes and electronic enclosures for clients- Led team of 12 professionals in a 16M sales unit from design and development through to prototype and production. - Achieved monthly sales targets and annual cost reduction of 10%-Launched PMO for better client experience and controls

Customer focused role liasing between client and major telecom providers to implement PBX and Key telephone and voicemail systems for interconnect company- Certified Bell Canada and PRI Sales agent