I am currently the Office Manager for Corporate Momentum, handling all aspects of running a small commercial enterprise. I manage incoming and outgoing calls, invoicing, account reconciliations, MYOB and data entry, BAS Statements, filing, stationery orders, staff contracts, and event management for trade shows and seminars. I have also performed market and competitor research both in person and over the phone on many occasions.

As you would expect from the title, this was a detailed administrative role. Projects included:* Detailed review of the Approved Inspection Station Scheme encompassing legislation, policy and procedures* Co-ordination and Facilitation of conference with Accreditation Review Unit, Accreditation Unit and Services Division* Review of the Transport Operations (Road Use Management – Vehicle Standards and Safety) Regulation 1999 and determining the appropriate aspects of the legislation to be transferred into the Transport Operations (Road Use Management – Accreditation and Other Provisions) Regulation* Development of Q-Ride Legislation in the Transport Operations (Road Use Management – Accreditation and Other Provisions) Regulation 2005

Among other items, the duties included: * Researching and responding to enquiries from members of the public regarding each of the schemes under management* Developing policy for 7 accreditation different schemes.* Writing official responses to ministerial enquiries.* Administering part of the National Heavy Vehicle Accreditation Scheme (NHVAS), Approved Persons, Approved Inspection Stations and Fatigue Management schemes* Training staff in administering part of the NHVAS* Business process development* Website administration.While in this position I also spent some time as Acting Manager of the unit, with budgetary control, non-compliance management, resource management and reporting functions added to my role.

* Official correspondence* Director's briefing notes* Managing the Steering Committee for Mobile Data* Writing the business unit's strategy for Mobile Data* Trade show and in-house event management* Co-ordination and participation in the Roadside Drug Testing research phase.

Duties Included:* Payroll administration* Event Management* Recruitment and development business process development* Managing the Expression of Interest (EOI) pool* Database Administration / Data Entry

* Customer Service* Face-to-face selling* Value-added sales* Merchandising* Staff Training* Sales analysis for procurement managers

* Face-to-face selling* Value-added sales* Insurance claims* Stock presentation* Stocktake

* Face-to-face selling* Recruitment and Selection* Staff Training* Conflict Management* Performance Reviews* Budget reconciliations