Stacy Gerdes Email & Phone Number

Kansas City, Missouri, United States

Identify new enabling technologies and platforms to help solve technical challenges“Stacy operates with integrity in everything she does. As an architect within the team, others look to her to determine how to respond to changes coming to our team within DevOps and otherwise.” – 2022 Management Performance Review“Since the moment I joined the team, Stacy has been extremely helpful and welcoming to me. She has always made sure I had all the resources/tools to succeed and learn as much as I can. She has never left me in any situations where I felt that I could fail.” – System Engineer II, RTHS DevOpsNotable Contributions:• Personally built and configured a production cloud domain on AWS (including RabbitMQ, Aurora, and EFS components) for use in the Australia Cerner cloud region• Personally built and configured an internal cloud domain on AWS (including RabbitMQ, Aurora, TimescaleDB, and EFS components for use in the Corporate Cerner cloud region, migrating tenants and solutions from the Kubernetes domain allowing developers to continue testing seamlesslyKey Responsibilities and Achievements:• Implement and maintain technical architectures, frameworks, enhancements, and strategies• Research and advise on existing or emerging technologies and associated services and processes• Contribute to defining the vision, implementation and support strategies for technology roadmap and domain architecture• Define user needs, and provide input to functional design, testing, troubleshooting and basic system management and support• Assess risks and mitigation strategies within the technology architecture• Assist director in managed workload and iteration planning through JIRA• Support production and development cloud domain stability and reliability through use monitoring tools (New Relic, Splunk, AWS, Terraform)• Create and manage documentation in Wiki and GitHub• Update and maintain GitHub repositories for internal/external usage by clients and developers

Kansas City, Missouri, United States

Determine the architectural design and strategy of Cerner’s solutions as it relates to system maintenance, upgrades, and performance“Stacy is skilled at getting the appropriate team or individuals engaged to remove roadblocks and deliver high quality solutions.” – 2019 Management Performance Review“Stacy has been an instrumental part of my career development on the team. She took the time to organize knowledge sharing sessions, walk us through processes, and make sure that everyone was set up for success. Moreover, Stacy excels through her willingness to step in and solve issues. She is always ready to work through challenges and see them through.” – System Engineer II, RTHS DevOpsNotable Contributions:• Individually built and configured an internal cloud domain on K8s (including MySQL, ProxySQL, and RabbitMQ components) to be used for code validation and testing prior to promoting to production• Trained and mentored new employees joining my team to assist in maintaining Tech Currency and the technologies they will be supporting• Recognized a need for increased network capacity in our data center and designed an approach, validated by the infrastructure team, to purchase and install network switches in our data center racks increasing our capacity by 4x allowing us to allow for future growth and utilize network features that were previously unavailable (iLO, KVM’s, rack consoles)Notable Team Contributions:• Transitioned traditional domain support projects to a team in BLR through mentorship, knowledge transfers, and collaboration allowing our team to focus on cloud migration projects and support initiatives• Validated new RPM-based MySQL 8 installations via Chef Enterprise and Chef Zero, assisting in creation of a pre-flight checklist to include in the installers removing the potential for scripting errors• Successfully built 27 DC/OS agent nodes and 4 RabbitMQ nodes to deploy to internal cloud domain for performance and load testing

Kansas City, Missouri

Determine the architectural design and strategy of Cerner’s solutions as it relates to system maintenance, upgrades, and performance“Stacy is frequently engaged as a subject matter expert by the transition support team where she helps resolve complex issues and provides mentoring to the new team members.” – Manager | Lead Technology Architect, CareAware TechnologiesNotable Contributions:• Personally designed, created, tested, implemented, documented, and released Red Hat Enterprise Linux kickstarts (major and minor versions) for client-hosted domains allowing clients to build systems based on pre-set system tuning and Cerner best practices for performance and stability• Developed and documented Java and MySQL patching strategies to maintain client domains and address vulnerabilities in a timely manner• Lead system tuning initiative with CernerWorks (production client organization) to collaborate on kernel settings and the associated impact to the service platform, resulting in changes to audit scripts and Chef recipes providing alignment between organizations• Addressed Spectre/Meltdown vulnerabilities and impact to clients by publishing a document to mitigate these exploits and adding parameters to the applicable kickstarts minimizing the risk of potential attacks• Sought as primary contact for all technology currency and upgrade questions from CernerWorks, Upgrade Center, and consultingKey Responsibilities and Achievements:• Determine systems architectural design• Lead build activities and technical support responsibilities• Manage projects for solutions and services• Consult with other teams for incident resolution and proactive solutions• Diagnose, analyze, and troubleshoot technical problems to resolve issues• Create and publish technology release roadmaps• Maintain VM infrastructure in team-managed VMware vCenter containing all hosts and domains for Cerner’s Engineering, Quality Assurance, and Cloud teams

Kansas City, Missouri

Provide system implementation, support, monitoring and maintenance of Cerner’s internal Engineering and Quality Assurance domains utilized to test code releases prior to client implementation“Stacy continues to grow as a leader within the team and is consistently sought out for her iBus platform and Linux knowledge.” – Manager | Lead Technology Architect, CareAware Technologies“Stacy has done a great job providing leadership to our team and maintaining positive relationships with the other teams that we support, always providing top level knowledge to issues that we may encounter.” – System Engineer II, RTHS DevOpsNotable Contributions:• Created a process for patching MySQL as on ongoing effort to maintain technology currency and to address any STIGs for DoD related to the platform• Personally worked with engineering, sales, and the software distribution team to validate and release a specific MySQL version patch within the timeframe required by the POAM (Plan of Action & Milestones)• Validated new release of the messaging and container management solution that handles all traffic and communication between devices, services, and front-end applications (CX Messenger MQ) for load balancing functionality and high availabilityKey Responsibilities and Achievements:• Manage changes and project activities, and communicate with impacted stakeholders• Develop and deploy automation tools to optimize daily activities• Set up monitoring for all Engineering and Quality assurance domains to accurately report when services, messaging components, MySQL components, and devices encounter errors to prevent downtime• Mentor and support associates in troubleshooting and resolving complex issues related to the service platform• Identify opportunities to improve the stability and performance of the service platform• Evaluate, update, and improve project documentation

Kansas City, Missouri Area

Conduct performance testing of Cerner’s solutions and services in isolated test environments to determine stability and scalability of solutions for client integration“With client commitments on the line Stacy stepped up and completed high quality, accurate work within the agreed upon amount of time, often working extra hours to ensure deadlines were met.” – 2016 Management Performance ReviewNotable Contributions:• Project lead for hardening fetal monitor cloud services, determining the areas of risk and performance impact to Cerner’s core platform • Personally identified 30+ issues within a Cerner solution and worked with solution owners to correct and implement corrections prior to client implementation• Requested by IP team to lead efforts in testing infusion pump solution and determine the maximum number of application users a Cerner system can support across several configurations, as well as concurrent device capabilitiesKey Responsibilities and Achievements:• Perform daily system operations tasks to verify system integrity and availability• Provide ongoing performance tuning, OS upgrades, and resource optimization• Implement monitoring and performance metrics for applications and servers to analyze system stability and functionality, hardening Cerner’s solutions and services preventing client impact• Profile solutions and analyze service call patterns to create sizing models for Cerner clients• Identify potential bottlenecks and determine if modifications can be made (MySQL, platform, brokers, services, CPU) to improve performance• Deploy, setup, and maintain testing environments

Olathe, Ks

Provide high-level complex technical resolutions in a dynamic health care organization supporting a 2000 node PC and thin client network including 25 wide area locations, 300 printers, and over 3000 end users/health care providers“Stacy often takes responsibility not only of stepping into projects and offering to do what she can, but also getting her team organized and making sure that they learn and become familiar with these new technologies.” – 2011 Management Performance Review“Stacy frequently takes the lead on the setup and testing of new equipment and applications so that not only herself, but her team succeeds at getting these things taken care of.” – Information Technology ManagerNotable Contributions:• Project lead for all large-scale hardware and software rollouts including EMR, CPOE (Cerner Physician Order Entry), CPDI (Cerner ProVision Document Imaging), Millennium Mobile, new medical office acquisitions, remodeled office areas, and device refreshes• Personally planned, organized, tested, and implemented 190 HP Dolphin 9900 devices through designing and writing packages and scripts to remotely update, manage, and install software through SOTI MobiControl• Oversee logistics for construction areas including power, network drops, equipment needs, and workflow functionality as well as testing solutions for successful project implementation• Contributed as a resource to the Information Technology Solutions Manager by organizing projects; dividing tasks to work as a team to meet project deadlines and goalsKey Responsibilities and Achievements:• Provide first-tier support for LAN, WAN, DNS, DHCP, VLAN, VOIP, WSUS, VPN, RDP, Active Directory, and wireless issues as well as work with network engineers on critical escalations• Assist network team with hardware replacement, installation, and core system upgrades in a complex, multi VLAN environment• Provide on-call support on a rotational basis during non-business hours to the entire organization

Manhattan, Kansas, United States

Lead Computer Technician for Riley County Information Systems supporting a 250 node PC and thin client network including 6 wide area locationsKey Responsibilities and Achievements:• Answer, support, and resolve end user technology issues via phone, e-mail, direct contact, and/or remote desktop support for over 200 end users• Maintain network operations including wiring, user accounts, Microsoft Exchange account functionality, shared network drive access, and TCP/IP connectivity• Research and make recommendations to Information Systems Coordinator on computer software, hardware, and desktop best practice policies• Provide training and technical assistance to intern staff• Install, configure, administer, and maintain PC antivirus and spyware defense systems• Repair and troubleshoot software, hardware, PC’s, and PC peripherals• Assisted staff in the development and implementation of various departmental projects