Volunteer Services Coordinator
Current• Increased volunteer recruitment by 10% through improvements in advertisement techniques, exceeding management expectations• Regularly maintained volunteer database including reporting for multiple departments• Created a volunteer recognition and reward program with rewards for feedback, hours, and frequent communications which increased volunteer retention by 15%• Kept open communications with stakeholders updating opportunities, answering questions or concerns, and explaining the onboarding process for volunteers• Worked collaboratively with a cross-functional team to achieve 6 successful events, earning pivotal funding, by providing volunteer and professional support• Created policies, safety guidelines, and detailed trainings for both volunteers and staff that supported a volunteer program with thousands of participants