• Increased volunteer recruitment by 10% through improvements in advertisement techniques, exceeding management expectations• Regularly maintained volunteer database including reporting for multiple departments• Created a volunteer recognition and reward program with rewards for feedback, hours, and frequent communications which increased volunteer retention by 15%• Kept open communications with stakeholders updating opportunities, answering questions or concerns, and explaining the onboarding process for volunteers• Worked collaboratively with a cross-functional team to achieve 6 successful events, earning pivotal funding, by providing volunteer and professional support• Created policies, safety guidelines, and detailed trainings for both volunteers and staff that supported a volunteer program with thousands of participants

• Established a new business unaided and ensured all tax and financial obligations were met• Successfully grew my customer base and maintained a 30% profit• Created and maintained a database for tracking inventory, shipments, and cash flow

• Successfully worked with a team of four to ensure rapid service to clients and input of client data from various sources and departments• Effectively balanced data input and client contact on several communication platforms while still maintaining client confidentiality

• Collaborated with local nonprofits to create sustainable projects such as homeless outreach, at-risk youth instruction, and cleanups • Trained project leader volunteers to oversee the numerous projects our collaboration produced• Managed projects for both individual and group level volunteer tasks

• Successfully networked with other senior centers and community leaders resulting in ongoing beneficial relationships and an increase of senior center activities by 25%• Managed volunteers for special and recurring events• Successfully retained 90% of center volunteers• Lead the Adventures in Learning and Senior Center committees which directly resulted in six successful events and an increase in committee size and attendance• Spearheaded senior center certification, effectively tripling senior center funds