Stacy Howlett Email and Phone Number
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Stacy Howlett personal email
Entrepreneur, small business owner, influencer, energetic leader, skilled communicator, and critical thinker. Extensive leadership experience with expertise in building culture, achieving results, and motivating employees to perform at optimal levels.
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President Chief Executive OfficerHowlett Logistics May 2019 - PresentCanfield, Ohio, UsServing the greater Youngstown area in partnership with Amazon, Howlett Logistics is focused on delivering the smile, the last mile.
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PresidentHowlett Holdings Jan 2022 - Present
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Vice PresidentHowlett Restaurant Group Jul 2015 - Present
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OwnerCoaches Burger Bar Jul 2015 - PresentCOACHES Burgers established in 2015 are great locally owned restaurants to bring the whole family for excellent burgers, wings, fries, and shakes. The Mahoning Valley is our home, where we grew up, and where we are raising our children. Our concept is to pay homage to coaches big and small who lay the foundation for local youth. Our goal is to provide a great atmosphere, quality service, and be the BEST tasting burger. Our business is built on INTEGRITY and doing business each day with an absolute commitment to honesty and credibility. To have PASSION in every product we offer, ensuring our customers and community are at the forefront of everything we do. To foster TEAMWORK, ensuring we are working together with a desire to WIN in every aspect of our business. Five locations to serve you. Check us out at coachesburgers.com -
Sr. Manager Global OperationsWestern Union Feb 2015 - May 2019Denver, Co, UsLed the Global Quality Assurance and WU Way Management Process teams who supported both internal and external partners on Western Union quality assurance processes, lean tool implementation, WU Way management practices and regulatory compliance procedures. Responsible for providing performance trending and solutions to mitigate risk to the business and ensured customer experiences were met. Oversaw pilots and conducted performance audits in both our internal and external call centers. -
Senior Manager, Vendor ServicesWestern Union Nov 2013 - Jan 2015Denver, Co, UsCOPC Certified VMO Coordinator, responsible for the global support and management of multiple vendor call centers that support Western Union customers. Specifically ensure compliance of all SOW's, support all training initiatives and roll outs, drive key performance indicators, and enforce Western Union core values and yearly deliverables.
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Associate Director Customer Financial ServicesVerizon 2008 - Oct 2013Basking Ridge, Nj, UsWas responsible for the high risk and retention call centers with a specific focus on global services. I led a team of 10 supervisors, 6 lead coordinators, and 110 front line associates. Core responsiblities included: analyzing high usage in a pre-bill setting in order to eliminate bill shock and mitigate risk to involuntary churn and bad debt. Developed and monitored departmental policies, programs, and goals relating to reducing bad debt, churn and effectively managing high usage receivable balances. Streamlined processes and call handling techniques to achieve maximum effectivenes. Managed call center key functions such as scheduling, hiring, training, key performance indicators, reporting, and quality monitoring. I was the Verizon Wireless Director Award winner for outstanding leadership 2011. -
Staff ManagerAlltel Jan 2000 - Dec 2008Little Rock, Ar, UsLed the outbound collections call center responsible for contacting past due customers to make payment on their wireless accounts. Successfully managed a team of 10 supervisors, and 120 collection representatives in a dual team environment. I was responsible for analyzing supervisor results by utilizing a number of data points in order to determine their effectiveness. I effectively executed Alltel’s credit and collections policies to maximize sales, improve collections of customer accounts receivables, and reduce outstanding aged accounts receivable balances. I was the Alltel leader of the year in 2006. -
Supervisor360 Communications Apr 1997 - Jan 2000Boston, Ma, UsResponsible for Alltel’s national forecasting and tracking of bad debt, write off balances, and involuntary churn. Regulary provided senior leadership with national and area forecasts on bad debt exposure, and monthly and annual impacts to write offs and involuntary churn. Consulted on bad debt reserve calculations based on collection performance throughout the company. Analyzed performance of staging/aging and provided information to the collection strategy teams to improve upon our collection effectiveness.
Stacy Howlett Skills
Stacy Howlett Education Details
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Youngstown State University
Frequently Asked Questions about Stacy Howlett
What company does Stacy Howlett work for?
Stacy Howlett works for Howlett Logistics
What is Stacy Howlett's role at the current company?
Stacy Howlett's current role is Chief Executive Officer at Howlett Logistics.
What is Stacy Howlett's email address?
Stacy Howlett's email address is st****@****ion.com
What schools did Stacy Howlett attend?
Stacy Howlett attended Youngstown State University.
What are some of Stacy Howlett's interests?
Stacy Howlett has interest in Fireworks Retailer, Llc, Daily Salida, Community, Home Decor, Overstock, Arts And Entertainment, Band, The Mention, Downtown Salem Partnership.
What skills is Stacy Howlett known for?
Stacy Howlett has skills like Call Centers, Customer Retention, Training, Leadership, Vendor Management, Team Leadership, Management, Wireless, Sales, Customer Experience, Telecommunications, Team Building.
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