Stacy Lambert Email and Phone Number

• Liaison between technology and business units orchestrating the analysis of intricate business challenges and devising solutions resulting in a substantial reduction of manual hours and preservation of revenue.• Collaborate closely with client areas/business groups to comprehensively gather, refine, and prioritize requirement ensuring an understanding of operational needs.• Adhere to the Software Development Life Cycle (SDLC) and internal methodologies, contributing to the creation of meticulous project documentation, encompassing functional specifications, design documents, test plans, test scripts, change requests, installation procedures, and process workflows.• Deliver exceptional customer service to internal stakeholders, collaborating seamlessly with cross-functional teams on a daily basis to eliminate obstacles, address queries, and provide essential information presenting findings using comprehensive reports.• Identify inefficiencies within existing processes, offering well-considered recommendations and solutions to enhance operational efficiency and effectiveness.• Provide valuable assistance in clarifying and prioritizing production-related issues and removing barriers to and contributing to the resolution of challenges that impact business continuity and customer satisfaction.• Resolve intricate business, operational, and technical challenges, employing a strategic approach to problem-solving and consistently achieving successful outcomes.• Engaged in daily scrum ceremonies, including Daily Scrum, Sprint Planning, and Sprint Retrospectives, providing valuable insights and facilitating discussions to enhance team collaboration and productivity.• Developed and refined user stories, ensuring clear and testable acceptance criteria to guide development efforts and improve project efficiency.• Leverage experience with relational databases, including a deep understanding of database concepts