Stacy Laux Email & Phone Number

Neenah, Wisconsin, United States

• Project Manager on implementation of a new Human Resources Information System, UKG, first module went live in October 2022. Modules implemented include employee data, benefits, recruiting, onboarding, file management, and learning management system.• First point of contact when UKG end users have inquiries or encounter issues. Analyze screenshots and details of issues, replicate the issue and proactively communicate with UKG support to resolve issues.• Evaluate and solve business challenges with business process improvement within UKG and CMiC, which is our ERP solution.

Appleton, Wisconsin

• Overseen the Computer Services budget for Technology which is annually $500,000+. • Directly supervised one other Business Analyst.• Project Manager on implementation of a new Human Resource Information System, Kronos, now known as UKG, which went live in May 2018. Modules included employee data, time and attendance, and benefits.• Project Manager on implementation of a new website, which went live in January 2019.• Co-Project Manager on implementation of a VoIP phone system, Microsoft Teams, which went live in March 2021.• Evaluated and solved business challenges through the collection, review, design and analysis of information that helped drive sound business decisions. • Managed Customer Relationship Management system, Daxko, to meet the needs of end-users by optimizing system efficiency and ensuring system effectiveness/integrity in data capture to provide a database of meaningful information for analytical reporting.• Developed a weekly and monthly audit process, implemented, evaluated and reported findings to ensure clean data.• Provided documented system procedures, user training, help desk support and rolled out support for new functionality of Daxko. Understood system configuration, how revenue flowed through the system and how to troubleshoot system issues.

• Project Manager on implementation of a new accounting system, Daxko Accounting, which went live in June 2016.• Project Manager on implementation of a new Customer Relationship Manager system, Daxko Operations, which went live in October 2016.• Developed and implemented a new electronic purchase order/check request form which eliminated carbon copy forms.• Received, reviewed, and verified check requests, purchase orders, employee expense sheets and vendor invoices for accuracy and appropriate approvals. Performed three way match, coded and batched invoices.• Prioritized invoices according to cash discount potential and payment terms. Prepared and processed weekly check runs, wire transfers, credit card and ACH payments. • Reconciled Accounts Payable. Prepared accruals. Processed prepaids monthly. Closed Accounts Payable at year-end.• Prepared assigned audit schedules and supporting documentation in preparation for the annual audit. • Trained new Association staff on Accounts Payable processes.

Appleton, Wi

• Led the Finance and Systems Integration departments to develop, document and implement processes to transition to Personify as the non-retail system of record for all appropriate financial transactions. This project saved over 60 hours/month of employee time¬.• Responsible for developing, documenting, and implementing processes for the Fund Development department as we moved towards reporting financial information from our donor software, Donor Perfect.• In charge of approving check requests for council wide registration refunds and overpayments.• Developed and delivered user-specific training's for Personify, eBiz and identified department processes.• Proficient in Data Analyzer reporting.• Supported the Council Enterprise Systems Assistant by ensuring paper registrations were accurately entered into Personify within three business days of receipt and met all monthly finance deadlines.• Played an active role in the Council Enterprise System steering and work groups.

Green Bay

• In the first year, increased retail sales by 41% using new sales techniques and providing exceptional customer service• Documented and trained camp staff on how to use Retail Management System and how to provide excellent customer service to all camp customers• Developed and implemented the 2013-2014 Marketing Plan for the Retail Department• Utilize Retail Management System to record purchases and returns - cash drawer was 100% accurate during my duration as Shop Specialist• Established, documented and implemented a process for the Marquette "shop on the go" bins and was accountable for monthly reconciliation through July 2013• Receive inventory in/out as necessary while maintaining an accurate inventory overage/shortage of less than .5%• Responsible for preparing accurate daily, weekly and monthly financial reports

• Greet visitors attending conferences or trainings and direct them to appropriate location• Manage multi-line phone system and direct calls to appropriate staff• Assist visitors with photocopying, faxing and telephone use• Perform mail merges, bulk mailings and prepare class materials in Microsoft Word• Create and maintain mailing lists for classes in Microsoft Excel

• Provide exemplary customer service to clients of busy tax office• Manage multi-line phone system and direct calls to appropriate staff• Call customers to pick-up completed tax forms, answer any questions during pick-up and collect payment for services• Scan and file customer information when completed

Bachelor Of Science - Bs, Accounting

Associate Of Science - As, Accounting

Associate Of Science - As, Business Administration

Diploma, General Studies