Senior Director, Sales Operations
Directed sales operations, accountable for the development and execution of North America strategic sales plans through the analysis and integration of key account information and market insights. Leveraged expansive knowledge of customer account data and internal systems to capture business opportunities, enhance competitive market positioning, and drive revenue growth.* Built and managed a 6-member team charged with developing, implementing, and distributing internal and external customer reports.* Directed, validated, and communicated all cross-functional requests for sales account data for the global sales team.* Led 2-Salesforce administrators, ensuring the efficient and accurate handling of issues and developing system enhancements.* Developed and administered a $75M sales and promotion budget and managed customer commissions and sales administration functions, including territory management, service vehicle program, and departmental audits.