Stacy Mcdaniel

Stacy Mcdaniel Email and Phone Number

Accessibility Operations Manager @ Applause
Monroe, LA, US
Stacy Mcdaniel's Location
Monroe, Louisiana, United States, United States
Stacy Mcdaniel's Contact Details

Stacy Mcdaniel work email

Stacy Mcdaniel personal email

n/a
About Stacy Mcdaniel

Experienced Process Improvement Manager with a demonstrated history of working in the information technology and services industry. Strong business development professional skilled in Microsoft Office, Process Improvement, Analytical Skills, Requirements Gathering, Web Design, and Management.

Stacy Mcdaniel's Current Company Details
Applause

Applause

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Accessibility Operations Manager
Monroe, LA, US
Employees:
6
Stacy Mcdaniel Work Experience Details
  • Applause
    Accessibility Operations Manager
    Applause
    Monroe, La, Us
  • Figurama Collectors
    Community Manager / Senior Team Lead
    Figurama Collectors Oct 2018 - Present
    United States
    • Created engaging content for sales campaigns, competitions, and social media to drive customer engagement and increase brand visibility.• Provided valuable analysis for sales, contests, and community engagement reporting, leading to data-driven decision-making.• Acted as a trusted advisor for customer support interactions, contributing to policy improvements and enhancing customer satisfaction.• Participated in the feedback process for statues from concept to production stages, as well as license and character recommendations and market research.
  • Lumen Technologies
    Senior Manager Process Improvement
    Lumen Technologies Oct 2017 - Mar 2024
    Monroe, Louisiana Area
    • Led a team of 15-20 professionals, including project leads, analysts, order accuracy and sales resolution specialists, managers, and developers focused on remote desktop and process automation for back-office post-sales support• Spearheaded reporting initiatives to optimize KPI tracking and performance management and enhanced performance metrics through targeted improvements and advanced reporting methodologies.• Conducted cost-benefit analyses to assess and implement process improvement strategies.• Collaborated across teams to identify automation opportunities, driving process efficiencies and achieving an estimated cost reduction of $850K in 2023.• Partnered cross-functionally to define and refine workflows.• Directed audit processes for work items and order corrections to maintain accuracy and compliance and oversaw the review and resolution of sales disputes, ensuring adherence to guidelines.
  • Centurylink
    Manager Sales Compensation And Performance Analytics
    Centurylink Sep 2012 - Oct 2017
    Monroe, Louisiana Area
    • Oversaw application and process development for reporting, compensation, coaching, and sales dispute resolution.• Administered compensation payouts using the internally managed PAID system, processing over $25M annually for more than 3,000 participants.• Designed and maintained over 3,700 employee scorecards to support coaching, performance evaluation, and management initiatives.• Led a team of IT professionals responsible for maintaining internal databases and servers that support reporting, compensation, and other critical functions.
  • Centurylink
    Analyst I, Ii, It Systems Analyst Ii
    Centurylink Apr 2008 - Aug 2012
    Monroe, Louisiana Area
    • Directed project management initiatives by defining requirements, prioritizing new projects, and acting as the primary liaison between customers and internal teams.• Developed and managed daily sales and recognition reports for the Consumer and Small Business divisions.• Oversaw final compensation processing and prepared payroll files for seamless execution.

Stacy Mcdaniel Skills

Telecommunications Leadership Analytical Skills Performance Management Management Research Customer Service Project Management Web Application Design It Management Web Design Vendor Management Databases Microsoft Word Microsoft Excel Microsoft Powerpoint Microsoft Office

Stacy Mcdaniel Education Details

Frequently Asked Questions about Stacy Mcdaniel

What company does Stacy Mcdaniel work for?

Stacy Mcdaniel works for Applause

What is Stacy Mcdaniel's role at the current company?

Stacy Mcdaniel's current role is Accessibility Operations Manager.

What is Stacy Mcdaniel's email address?

Stacy Mcdaniel's email address is st****@****ink.com

What schools did Stacy Mcdaniel attend?

Stacy Mcdaniel attended University Of Louisiana Monroe.

What skills is Stacy Mcdaniel known for?

Stacy Mcdaniel has skills like Telecommunications, Leadership, Analytical Skills, Performance Management, Management, Research, Customer Service, Project Management, Web Application Design, It Management, Web Design, Vendor Management.

Who are Stacy Mcdaniel's colleagues?

Stacy Mcdaniel's colleagues are Crystal John, Faunus Vtuber, Rodriguez Lorenzo, Moath Al Nouri, Heba Ghanem, 达琳toleen Khut, Indu Sreedevi Cma, B.com.

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