I am a trainer and support person responsible for supporting multiple Clinical Clients across the country using LytecMD, CareTracker EMR, Medisoft Clinical and CureMD software.I have extensive experience assisting practices in meeting MIPS/MACRA.

Network and Software troubleshooting, hardware and software installation and configuration.

Hired to be a part of the implementation team for new practice management system installed in 2006. Exported patient data from legacy system, involved in testing and troubleshooting, hardware purchasing decisions, and network infrastructure changes. Worked closely with management to develop a training schedule and develop protocols for documentation. Key Results:EMR implementation of Rehab Toolkit system to 250+ users. Designed and optimized training documentation prior to go-live and worked with clinicians to increase computer literacySuccessfully completed and passed SOX auditsImplemented and maintain a software Ticketing/Inventory/Purchasing system called MouseTracksDeveloped and maintained a SharePoint website utilized by the entire companyCreate and maintain IT Policy and Procedure manualFamiliar with internal audit controlsProcessed New Hires and TermsResponsible for Database maintenancePurchasing and Inventory controls developed and maintainedTroubleshoot computers, phones, printers, and network equipmentTraveled to multiple clinic locations to repair/replace equipment and provide trainingCOMPUTER PERIPHERAL REPAIR

Hired to work with Star Physical Therapy under contract doing IT Support and system deployment which Star bought out in December 2005.

Hired as an insurance collector and was promoted to AR Director in 2002, and again to Network Administrator in 2003.Key Results:Implemented EMR system with wireless network and tablet PC'sCreated and maintained notes templates and trained all new usersMaintained all computers, servers and printersManaged a four person Business Office with yearly revenues in excess of $4MMaintained Inventory for Medical Spa and Pharmacy productsWorked closely with Director of Operations to create and implement new policies.CredentialingHandled paperwork and billing for biologic drugs and acted as patient liaison