Stacy Middleton Email & Phone Number

Olympia, WA, US

Olympia, WA, US

Sr.Consultant in IT Project Management

Olympia, Washington, US

• Responsible for establishing statewide leadership, direction and coordination of all activities of the agency's Office of Project Management. Accountable for leading the IT Project Management and Business Project.
• Responsible for providing vision and direction, strategy deployment and performance measurement.
• Recruit, teach, coach and mentor project managers, assist leadership with strategic planning and business area project portfolio governance, conduct agency wide training for project management; develop, apply and teach.
• Responsible for establishing agency best practices including: project compliment, how to request resources and definitions around project management.
• Oversaw the design and delivery of project management consulting and training for the agency. Contracts with external consultant(s) to: provide consultation to the Commissioner, ELT members and operational managers for.
• Oversaw project managers in adhering to rigorous application of project management principles.

• Managed UICS Division, or agency, projects assuring any changes to scope, schedule, quality or cost are approved, resources are secured and project deliverables are met on time.
• Managed successful completion of Call-Triage project to hire and train 30 new agents for September 2018 on-phone deployment. Implementation of the team reduced constituent complaints by 72% over the previous year and.
• Successfully managed Adjudication Workload Management project, reducing case backlog from 2,821 to 265 cases within 2.5 months.

Olympia, WA, US

• Managed complex, multi-agency, legislatively mandated K-12 Health Benefit Data Collection project team charged with collecting and reporting K-12 employee health benefit data from 10 health insurers and all 295.
• Managed time-sensitive, legislatively-driven, Administrative Simplification-Prior Authorization project team. Working with lead agent, OneHealthPort, led team of healthcare providers and health insurers to successfully.
• Developed and managed agency all staff and divisional training & development meetings for over 200 staff.

Olympia, WA, US

• Managed project teams implementing agency goals, legislation, and administrative rules related to P&C insurance.
• Developed mitigation premium discount language and facilitated language inclusion into the National Association of Insurance Commissioner's (NAIC) recommendations for National Flood Insurance Program (NFIP).
• Appointed by Commissioner to Governor Inslee’s Resilient Washington subcabinet group. Led task force to deliver explored options for earthquake insurance in Washington.
• Advised Commissioner in state, regional, national, and international policy development related to insurance and its role in climate change. Briefed Commissioner bi-monthly on issues and concerns related to climate.
• As project manager, led cross-divisional, cross-agency project teams implementing goals, legislation and rules, including:o The Independent Review Organization (IRO) project a complex, politically-sensitive project.

Olympia, WA, US

• Analyzed insurance companies advertising, policy implementation, consumer complaints, legal and regulatory information to write company analyses used in making recommendations for regulatory action. In 2012.
• Co-chaired OIC Union Management Communication Committee (UMCC) from September 2011-August 2012. Led the UMCC with Chief, Deputy Commissioner to identify and resolve agency union-management concerns.
• Developed and managed tri-annual divisional training and development meetings for over 50 staff.

• As headquarters budget analyst for the three state psychiatric hospitals:o Developed and managed annual budget and monitored expenditures against budget for the three hospitals.o Conferred with the three state hospital.
• As interim CFO for Western State Hospital: o Managed hospital $239M annual budget supporting over 3,000 FTE’s.o Directed all budget, accounting, and third-party billing and collections staff of the Fiscal Department. o.

Olympia, Washington, US

• Developed cost and scope comparison data between Washington state and six other state’s student testing programs for state’s superintendent presentation to Appropriations Committee.

• Managed hospital $14M annual budget.
• Managed all budget, accounting, and third-party billing and collections staff within the Comptroller division.
• Revised budgetary documents and financial statements resulting in improved monitoring and reporting.
• Mentored, coached, and developed training for hospital staff on basics of financial management.
• Obtained additional $400K in funding through facilitating improved communications between hospital and higher headquarters.

• Directed facilities management, including managing division budget, all department staff, and service contractors maintaining facility.
• Successfully executed and administered contracts for staff and services.
• Managed clinic fire and safety programs, providing for the safety of 303 staff members and 120,000 patients annually
• Managed all on-going maintenance, repair, construction, and modernization projects for 100,000 square feet of medical facilities, to include implementation of a new clinic communications system.

• Developed technical oral and written training materials based upon system documentation for the $24M, 38-month integrated claims processing system replacement project.
• Conducted staff training to ensure users in Blue Cross/Blue Shield of Hawaii’s (HMSA) Provider Relations, HMO Health Services, and Statistics departments could operate, maintain, and monitor the new.

• Analyzed cost-benefit on bringing military CHAMPUS business back into the Naval Hospital for the U.S. Navy’s Catchment Area Management (CAMS) project, a military managed health care test project. The CAMS project was.

• Performed budget and cost analysis on acquisition, research and development projects for Hanscom AFB, MA. Automated systems raising operating efficiencies 50% while managing $180 million annual budget. Developed cost.

Master Of Public Administration, Healthcare

B.S., Economics/Minor In Journalism & Public Affairs