Who is Stacy Ottaway? Overview
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Stacy Ottaway is listed as Salesforce Product Owner at AT&T, based in Port St Lucie, Florida, United States. AeroLeads shows a matched LinkedIn profile for Stacy Ottaway.
Stacy Ottaway previously worked as Project Manager at Kforce Inc and Lead Product Management & Development at At&T. Stacy Ottaway holds Degree: Bachelor Of Arts, Media Arts from State University Of New York At Fredonia.
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Email format at AT&T
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AT&T
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Profile bio
About Stacy Ottaway
I have experience in scaling and simplifying products using the Scaled Agile Framework (SAFe), data analysis, and customer feedback. I have earned several certifications in strategic thinking, business analysis, SAFe product ownership and management, which demonstrate my commitment to continuous learning and improvement.My competencies include business analysis, project management, defining features, product roadmaps, providing technical and sales support, and communicating effectively with executives, stakeholders, and teams. I have successfully led key initiatives that expand AT&T's product offerings into a $500 million business, $6M+ cost reductions, portfolio optimization, enhanced customer and seller experiences. My mission is to deliver innovative and impactful solutions that meet the needs and expectations of customers.Top interest: Product management, program management, product strategy, product roadmap, user experience, project management, and team management
Current workplace
Stacy Ottaway's current company
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6 roles
Stacy Ottaway work experience
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Project Manager
Lead Product Management & Development
Lead Product ManagerLed strategic portfolio simplification, cost reductions and savings within Global Vendor Management, and project management of key initiatives with product management.• Maintained biannual product rationalization which captures leadership alignment on product designation, influences capital planning and considers products for retirement.• Captured and categorized gaps in products and expense budget concerns, enabling internal cost savings by improving sunset date to 2025 from 2027, resulting in $6M+ savings.
Mar 2022 - Sep 2023
Lead Product Management & Development
Lead Product ManagerImplemented the Scaled Agile Framework (SAFe) to expand AT&T's product offerings into a $500 million business, with a focus on enhancing both customer and seller experiences.• Crafted business justifications for funding requests, devised tailored solutions for customer-specific requirements, and introduced new features, thereby attracting around 30 new customers per year.• Led development teams in the capacity of an Epic Owner/Product Manager, responsible for creating epics and prioritizing the backlog with the Product Management Team, resulting in reduction of ~20 customer support tickets monthly and saving support teams ~3 hours per ticket.
Jul 2017 - Mar 2022
Applications Developer
Applications DeveloperManaged the Customer Asset Management System for $100M business, which involved generating reports, managing customer claims, and device tracking to enhance the overall customer experience.• Authored knowledge-based articles to guide users in utilizing the ServiceNow portals.• Cultivated relationships with repair centers to ensure swift, efficient device repairs and the delivery of high-quality products to customers.• Addressed ServiceNow issues, including troubleshooting workflow problems, updating workflows, generating reports, and providing hands-on and remote assistance to end-users, as needed.
Jun 2014 - Mar 2017
Database Administrator
Database AdministratorProvided program management, data analysis and report development for the $274M Dallas Love Field Modernization program.
Jun 2010 - Jun 2014
2 education records
Stacy Ottaway education
Degree: Bachelor Of Arts, Media Arts
Degree: Associate, Computer Science
FAQ
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What company does Stacy Ottaway work for?
Stacy Ottaway works for AT&T.
What is Stacy Ottaway's role at AT&T?
Stacy Ottaway is listed as Salesforce Product Owner at AT&T.
Where is Stacy Ottaway based?
Stacy Ottaway is based in Port St Lucie, Florida, United States while working with AT&T.
What companies has Stacy Ottaway worked for?
Stacy Ottaway has worked for At&T, Kforce Inc, and Avairpros.
How can I contact Stacy Ottaway?
You can use AeroLeads to view verified contact signals for Stacy Ottaway at AT&T, including work email, phone, and LinkedIn data when available.
What schools did Stacy Ottaway attend?
Stacy Ottaway holds Degree: Bachelor Of Arts, Media Arts from State University Of New York At Fredonia.
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