Assistant to Owner/ Broker

Partner/CHIEF OPERATING OFFICERGrew tour business from start-up increasing revenue 25% per year for 8 years- Established four online sales partnerships with Travelocity, Vacations Made Easy, Expedia and Trip Advisor- Managed staff of 7 employees in 2 locations, including all new hire safety and regulatory training- Proven track record in customer service for both community and business clientele- Developed creative marketing and social media materials- online and traditional- Served as media and business community spokesperson- Continually stayed in front of market whims by adjusting services to meet current customer needs- Sold and produced large events that included helicopter transport for groups of 25-80 passengers for national companies; worked with executive level management from first phone call through fruition- Office administration including budgeting, scheduling, accounting and compliance for FAA and Drug and Alcohol programs

- Planned and implemented sales and marketing campaigns- Name and logo development- Website design- Sourced store merchandise- Created group sales plan- Implemented free program for local schools to learn about helicopters- Produced radio traffic reports- Managed community relations- Media buyer