Stacy Schell Email & Phone Number

-Provide excellent and efficient service to customers who are obtaining a driving permit, driver license, state ID card, motor vehicle and watercraft title and/or registration, and any other specialized permits-Working as a supportive team member with the ability to work independently in a production-oriented work environment-Working at the customer service counter, multi-tasking in an ever changing, fast paced environment; processing transactions, computing and collecting fees, balancing money collected with computer record of transactions-Effectively communicating and interacting with a diverse population interpreting and applying statues, regulations, policies and procedures in person and over the phone-Entering and retrieving information from an electronic database, quickly and accurately-Researching information, analyzing documentation, reviewing and explaining findings-Being conscious of the cost of supplies and equipment and seeing that they are used in a cost-effective manner-Operating the DMV's computer system, testing equipment, digital camera & printer equipment

United States

-Called patients to obtain current doctor information, last seen date, and/or any upcoming appointments-Reviewed and made sure all documentation created and received met insurance guidelines-Contacted Doctors' offices, hospitals and insurance companies to ensure all necessary billing documents were received

Independence Missouri

-Strip, tag and process merchandise in a timely productive manner -Stock neatly onto the showing floor

United States

-Assisted management in meeting set goals in administering to adjudication personnel applications and petitions with accurate information and complied with pre-determined checklists-Accurately updated all data systems to include ELIS, CIS, NFTS, C3 and C4 applicable spreadsheets detailing performance measures that were utilized for reports and data analysis -Daily participated in researching and analyzing selected data to ensure accuracy throughout systems, A-File maintenance and interfiling of incoming correspondence -Effectively evaluated performance by providing qualitative and quantitative analysis reports and data mining information by identifying areas for improvement and assisted management in delivering accurate data-Ensured best practices were proven technical skills used in all processes by remaining in compliance with set expectations and organizational goals in utilizing skill sets, continual learning programs and on-the-job opportunities

United States

-Assisted management in meeting set goals in administering to adjudication personnel applications and petitions with accurate information and complied with pre-determined checklists-Accurately updated all data systems to include ELIS, CIS, NFTS, C3 and C4 applicable spreadsheets detailing performance measures that were utilized for reports and data analysis -Daily participated in researching and analyzing selected data to ensure accuracy throughout systems, A-File maintenance and interfiling of incoming correspondence -Effectively evaluated performance by providing qualitative and quantitative analysis reports and data mining information by identifying areas for improvement and assisted management in delivering accurate data-Ensured best practices were proven technical skills used in all processes by remaining in compliance with set expectations and organizational goals in utilizing skill sets, continual learning programs and on-the-job opportunities

United States

-Re-mailed returned undeliverable notices by utilizing CIS, NFTS, and SRMT for the correct address and also updating those databases-Distributed correspondence with a form letter by utilizing CIS, Canned Reports and Claims 3 Receipting to ensure that the customer is made aware of the next step for their needs-Validated correspondence to accurately ensure we had records on that particular immigrant -Utilized NFTS and LX500 to research locations to interfile notices that I have dated and annotated-Assisted management in meeting set goals in administering to adjudication personnel applications and petitions with accurate information and complied with pre-determined checklists-Accurately updated all data systems to include ELIS, CIS, NFTS, C3 and C4 applicable spreadsheets detailing performance measures that were utilized for reports and data analysis -Daily participated in researching and analyzing selected data to ensure accuracy throughout systems, A-File maintenance and interfiling of incoming correspondence -Effectively evaluated performance by providing qualitative and quantitative analysis reports and data mining information by identifying areas for improvement and assisted management in delivering accurate data-Ensured best practices were proven technical skills used in all processes by remaining in compliance with set expectations and organizational goals in utilizing skill sets, continual learning programs and on-the-job opportunities

United States

-Processed incoming mail by successfully determining content distribution and handling measures to ensure that all incoming materials are handled within company standards and guidelines -Accurately handled and processed outgoing files to ship materials to all USCIS working groups, FCO's and other service centers in a timely manner that displayed excellence in our company-Efficaciously identified specific Field offices for distribution of form types and assist with timely outgoing of processed files to ensure efficient adjudication -Mastered processes in precise consolidating of files that have been matched with specific information from temporary to permanent to assist USCIS to conduct thorough and accurate interviews with clients-Effectively resolved routine and non-routine issues and cases by strategically perform data research to ensure accuracy of information by using multiple databases and information systems -Daily supported contract performance analysts by inspecting every shipment and process and reviewed updated reports to meet mission goals-Successfully transferred files from multiple locations for the purpose of updating materials, consolidations, processing and storage electronically -Manifested files to complete all processes and provide accountability -Successfully operated word-processing software and computer hardware to produce, store and retrieve drafts of a variety of document types-Systematically collected data from multiple sources; searching databases and legal documents for relevant information for agents and officers to make knowledgeable decisions

United States

-Expeditiously and accurately responded to business inquiries for shipping and handling of incoming and outgoing files-Diligently processed all incoming mail to ensure destination accountability and accuracy -Mentored and trained incoming personnel on procedural and training methods that assist in maintaining standards of excellence throughout organization -Assisted management with successfully consolidating mandated materials accurately and timely

Overland Park, Kansas, United States

-Successfully scheduled appointments for real estate agents while ensuring timeliness and professionalism -Utilized internal processing system by conducting day-to-day processing of incoming materials and disbursement to proper personnel when necessary -Proficient in Microsoft Word, Excel and administrative machines and duties that enabled excellence in corporate office environment to flourish

-Successfully scheduled appointments for real estate agents while ensuring timeliness and professionalism -Utilized internal processing system by conducting day-to-day processing of incoming materials and disbursement to proper personnel when necessary -Proficient in Microsoft Word, Excel and administrative machines and duties that enabled excellence in office environment to flourish

-Greeted customers, responded to inquiries, maintained public areas-Processed orders and collected payments from customers