Stacy Shouse Email and Phone Number

Distributed over 1,000 parcels daily to various routes for delivery.Weighed mail and calculated correct postage.Researched tracking information to locate packages within the mail stream.Prepared U.S. Customs documents for international mail in compliance with applicable laws.Resolved customer complaints in professional and timely manner.

Developed and executed process improvement projects realigning assets of the Operations Management Department to improve functionality at a rapidly expanding hospital.Trained clinical manager in various administrative tasks in a program being built from the ground up to treat traumatic brain injuries. Collaborated with manager to create clinic patient flow concepts, support staff utilization plan, move logistics and equipment for two facility relocations.Skillyfullly refined 46 providers' schedules in an interdisciplinary clinic, streamlining process and booking procedures to attain a 23% increase in appointment availiability and reducing un-booked appointment rate by 16%.Instilled company values, culture and team building through mentorship of 17 staff members.Created curriculum and delivered instruction to 357 students on various subjects related to healthcare, logistics, and administrative polices, highlighted by an increase in promotions by 16%.Instructor for Caregiver Operational Stress Control (CgOSC) team. Co-facilitated courses to broaden students understanding of self-care and buddy-care concepts in a healthcare setting to enable them to provide instruction and assistance to employees and guide leadership on stress mitigation in the workplace.Consulted and instructed 3047 military members in a high stress environment ensuring access to resources for stress mitigation through site visits and peer to peer meetings.Provided entertainment and mental health education during weekly 2 hour radio show for patrons at an overseas location.

Supervisor in a primary care setting to 10 employees working in concert with the deputy director on manning, care, and front desk operations.Administered immunizations to a diverse population enhacing preventative care and the prevention of illness and disease.Scheduled appointments and co-facilitated group therapy in a mental health clinic.Conducted training sessions on various medical and administrative subjects to increase compentency of skills and prepare personnel for promotion testing.

Performed various vision screening tests to provide clinicians with information needed to formulate treatment plans.Worked with an oncologist/hemotologist in treatment of patients with life threatening diseases by performing vital signs, assisting the nurse in the administration of chemotherapy medication and conducting various administrative tasks.

Assisted medical providers in the care of students and staff in a primary care setting. Gathered pertinent medical history, accessed and recorded vital signs, and assisted in minor procedure to maintain the health and well-being of patients.Managed 5,000 medical records. Filed medical information in a timely manner and auditing for accuracy.Steamlined department supply inventory or ordering levels to sustain clinic operations.