Stacy Smith Email & Phone Number

Edinburgh, Scotland, United Kingdom

Manage a team of Helpdesk Coordinators within the Facilities department. Dealing with clients on the phone and face to face. Ensuring clients need are met together with meeting targets and Service Level Agreements.

Edinburgh, United Kingdom

Recruitment, induction and appraisals of Healthcare staff providing a professional and responsive service to clients and healthcare workers matching work to skills and trained staff. Manage a team of Health care coordinators ensuring effective and timely response to client’s requests also ensuring key performance indicators and targets are met.

Standard Life's Facilities department managing a high performing multi skilled team dealing with face to face and telephone customers, within my team there are many different job specifications such as reception, helpdesk, chauffer and equipment support. Ensuring effective and timely response to client’s requests also that key performance indicators, Service Level Agreements and targets are met.