Stacy Boone-Vikingson, Mba, Cppm Email & Phone Number

Hanover, Mn, Us

Educating Doctor of Chiropractic licensees on record keeping aspects of the discipline to assist the provider in meeting state board remediation requirements. Assisting a client in the billing and front desk transitions to a new electronic medical records system. Developing standard operating procedures and training aides for the procedures for billing and front desk tasks, such as gift certificate purchases, medical records and collections tracking as well as balance transfers. Data transfer the over 1,200 patient accounts with credits or balances from the former system to the client's new system to help increase clarity of financials in the patient accounts.

Bloomington, Mn, Us

Remain current on HIPAA policies and ensure the University Clinic System makes any changes to its processes to remain complaint. Lead investigation of HIPAA violations that occur in the Clinic System to determine solutions that will help to avoid the violation in the future. Lead any reporting and follow up that is needed to any incidents that may have occurredBe aware of any potential risks that may lead to violations in the University Clinic System and work to mitigate the risks to avoid any violations.

Bloomington, Mn, Us

Manage audit data for seven clinic sites within the clinic system consisting of 10 different types of audits to meet needs of disciplines and clinic sites. Evaluate and update audit forms to ensure they align with changes to the various policies held by the Quality Assurance Committee.Train and calibrate auditors on a trimester basis to increased consistency amongst audits and auditors. Develop and implement comprehensive process improvements for audits to increase efficiencies in gathering and reporting the data. Report audit results at the beginning of the following trimester to the NWHSU Quality Assurance Committee and create recommendations as needed for changes to quality documentation, compliance and daily audits based on data analysis to help improve results and create efficiencies.

Bloomington, Mn, Us

Manage the clinical operations for a clinic with five disciplines and 18 different providers and 30 interns providing care to over 1,300 patients monthly.Collaborate with C-suite leaders and providers in carrying out the clinic strategic vision planning including mission, objectives, tactics, and outcomes with direct oversight of budget planning and management. Lead trainings for providers and staff including comprehensive changes in clinical policies and procedures as well as state and federal requirements including HIPAA privacy practices and medical and billing coding updates (ICD-10 codes, CPT codes, evaluation and management codes)Represent the clinic system on multiple University committees including the College of Chiropractic Curriculum Management Committee, the Integrative Care Clinics Committee, and the Emergency Preparedness Committee. Implement high profile procedures including advancements to provider documentation within the electronic health records system, and the transition to electronic forms completion by patients for the clinic system Development and implementation of key performance initiatives (KPIs) using the clinic budget, key strategic goals, and provider FTE assignments to develop a more objective evaluation of provider performance self-appraisal period each year. Collaborate with the University marketing department to develop and execute strategic marketing plans to meet and exceed goals for clinic growth and increased community awareness through printed and digital materials.

Bloomington, Mn, Us

Ensure evidence informed integrative care to a wide range of patients following best clinical practices. Manage comprehensive patient care in collaboration with interns in the last year of the chiropractic program. Audit and evaluate interns in preparation for patient care and demonstrated practice. Train and mentor a diverse and talented group of interns within a clinical setting.

Bloomington, Mn, Us

Gather research and development of clinical system policies and procedures including state, federal and third-party accreditation and compliance. Design and create education materials to train and mentor clinicians on new clinical policies approved by the Quality Assurance Committee. Manage and organize all records for the committee, taking the initiative to move the materials to a SharePoint site that was easier to access and more secure than its previous location.

Bloomington, Mn, Us

Managed the clinical and day to day operations of two teaching clinics offering free healthcare services (chiropractic, Chinese medicine and massage therapy) to those that are in and around the Minneapolis areasImproved the paper documents by working with the providers to ensure that documentation had the ques needs to make sure their treatment notes contained the proper elements to meet the NWHSU Quality Assurance Committee quality documentation standards leading to improved quality audit scores from providers in these clinics. Directed the move of the Integrative Clinic of Minnesota from one location to a new location that better supports the needs of the patients and the providers in terms of safety and function. Collaborated with the IT department to implement new phone system and scheduling workflows to decrease clinic costs on phone bills and administrator time on the phones, but also increase efficiency in patient scheduling. Led the work in finding a mix of the completely integrative experience some patients have grown to enjoy as well as allowing for more individualized visit scheduling, this will be implemented in the fall and allow for increased patient volumes and interns better progress towards graduation requirements. Led the work to begin the implementation of electronic documentation at the Integrative Clinic of Minnesota location as well as possible billing efforts for the services.

Bloomington, Mn, Us

Managed of 8 full time providers and 10 adjunct supervising clinicians from four different disciplines providing quality internship experiences to 200+ interns of three different programs.Assisted in the development of integrative case study project for all interns in the clinic each trimester to complete, supporting the University’s mission to advance the integrative approach to healthcare. Collaborated with the Chiropractic Clinical Education Department to assign mid-level interns each trimester to their first clinic shifts as an intern, which could range from 60 – 110 interns a trimester and helping them to reach their graduation requirements.Assisted in the implementation of the new skills assessment tools for the program to measure and track the success of interns throughout each internship course.

Bloomington, Mn, Us

Served as liaison and first point of contact between the University and Minnesota Community Care. Assisted in the hiring and mentoring of new contracted providers to the Minnesota Community Care facilities to meet the facilities target goals to maintain consistency amongst a variety of disciplines.Implemented the audit process to help Minnesota Community Care meet federal compliance guidelines from their accreditors as well as the needs of Northwestern and their audit processes.Tracked and communicated the performance of the provider and reporting to C-suite leaders in both organizations.

Directed all operations of clinical business including development, implementation and administration of management information systems, financial procedures, and reporting. Problem-solved various issues that developed such as issues in revenue cycle as changes to the electronic health records system came decreasing the cycle at the time to 30-45 days from the average 60 days.Improved healthcare delivery and business operations to ensure safe and quality patient centered healthcare delivery with high-level patient satisfaction. Managed comprehensive marketing efforts to grow the clinic’s patient volume and local communities’ awareness of chiropractic care. Educated over 1,200 patients and their guardians on lifestyle, nutritional and at home care activities that would assist in helping them meet their healthcare goals.

Elk River, Minnesota, Us

As a facilitator for the iEmpower program, I had the amazing opportunity to mentor and teach 10 youth kindergarten to fifth grade skills that empower them to become tomorrow's leaders on a weekly basis. The tasks were to help each youth with individual challenges ranging from decreased confidence, anxiety, to inability to focus. Customized the authored materials to my group and delivered the finished product. Prepared teaching aids to help the students whom learn best with hands-on and visual materials. Communicated with the program directors, school staff and youth's parents was also important part of the positions. Tracked of how the student is progressing and growing and observing to see if there were any other improvements needed to enhance the youths' experience in the program.

Utilized my clinical knowledge as well as providing quality and compassionate care for on average 15 residents in a shift in either the assisted living or memory loss areas of the facility. Assisted residents in completing activities of daily living and socially engaging with their peers in the facility. Distributed medications as prescribed by their medical doctor. Including the assistance in preparations needed for out or in patient procedures the resident may be scheduled for in following daysCompleting weekly/daily tasks that may include room cleaning, laundry or grooming. Responded to emergencies of the residents such as injuries, illnesses, behaviors and in a few cases death. Documentation of resident behaviors, medication administration, activities and any incidents completed following HIPAA guidelines. Completed continuing education on HIPAA, OSHA and other healthcare policies in order to ensuring facility compliance with guidelines and rules.

Brooklyn Park, Minnesota, Us

Assisted consumers with a variety of condition, living within a group home setting to develop the skills they would need to reach their goal of someday living independently as their case manager deemed fit. Directed and coached consumers in the group home setting to accomplish short- and long-range goals set by a collaboration of the consumer, case manager, and family. These include completing all or portions of their ADLs, helping to maintain their living space, manage their personal finances as well as proper behaviors in all a variety of situations at home, work and in public. Chaperoned the consumers on outings from shopping to social activities to also assist the consumer in accomplishing goals and learning appropriate situational behaviors. Administered and documented the distribution of consumer medication and behaviors multiple times a shift.

Developed and implemented process flow charts for tasks performed within the clinic from the provider roles to office manager, and support staff roles. Utilized as a training aide for new employees as well as to identify inefficiencies in the process. Developed a high-profile inventory system using Excel to track and maintain $20,000+ in retail products that included DME and supplements recommended by providers within the clinic. Investigated and corrected third party payor claims submission errors leading to resubmission and collection of $80,000,000+ in accounts receivable for the clinic. Utilizing the clinic EMR as well as online accounts for the work. Assisted in creating of PowerPoint presentation for the providers to utilize in marketing and community education opportunities.

Administered clinical care as ordered by the doctor including physiotherapies and vital signs. Assisted in managing the front desk by scheduling patients, performing new patient intakes, answering phones, collecting patient payments. Transcribed patient treatment notes from provider's recorded dictations for multiple personal injury and worker's compensation cases for claim submission.Collaborated in the clinic's claims process by submitting claims, checking status, and submitting appeals as well as benefits verification.

Assisted in the creation and assembly of marketing materials to help increase the clinic's patient base. Maintained over 2,000 patient records: filing documents, filling records requests, properly destroying files that were older than 10 years since the last service. Performed the skills in taking patient vital signs as well as setting patients up on physiotherapies as ordered by the doctor. Provided the opportunity to assist in third party payer claims submission and plan benefits and verification.

Master Of Business Administration (M.B.A.), Business Administration And Management, Healthcare

Doctor Of Chiropractic, Chiropractic

Bachelor’S Degree, Biomedical Sciences, General