Reliance Label Solutions specializes in manufacturing hazardous container labels for the Petroleum, Chemical and Environmental industries. Utilizing flexographic and other print technologies, we manufacture labels designed to take on the toughest environments. Our chemical drum labeling solutions meet GHS, HazCom and IMDG labeling requirements.Reliance is the only U.S. label manufacturer to offer BS 5609 Section 2 & 3 certified label materials for sheet-fed laser, two-color thermal transfer, inkjet and continuous-form color lasers. This expands our capabilities to support and enhance a wide variety of label printing solutions. "We're On It®" with certified materials, manufacturing best practices, our Vision® GHS Label Printing Software, inventory management and same-day* shipping. Our GHS compliant products include labels, label printing software, color printers and printer consumables

Responsible for providing the highest level of customer service and maintaining relationships with 75+ clients within the pharmaceutical, chemical, cosmetic, food & beverage and pet care industries. Daily activities include fulfilling end to end order processing of custom printed label orders in collaboration with the sales, graphics, estimating and manufacturing teams. Knowledge of flexographic, digital and multi-layer labels is vital in ensuring accurate order processing, quoting and efficient manufacturing turnaround times. • Proficient in use of company CRM• Mentoring and training of CSR team for extended content labels• Established organizational process for tracking daily tasks to be completed

Responsible for proactively managing payroll updates and maintenance of an assigned client base using Paycor’s proprietary HCM software, provide assistance and support to clients for incoming payroll queries and issues related to Paycor’s software applications, educate and counsel clients on payroll best practices, manage the daily payroll posting process for assigned clients, document client communication and interactions in Salesforce, collaborate with internal teams to meet clients’ needs through effective communication and regular meeting attendance, assist in trouble shooting and running reports for clients, act as a trusted payroll advisor to clients to recommend changes in products, services, and policies by uncovering payroll needs and evaluating product configuration

Responsible for providing administrative support for two VALIC financial advisors, demonstrating excellent communication skills in contacting clients via email and phone calls to schedule multiple appointments daily, managing the financial advisors calendar, creating excel spreadsheets to help manage advisors book of business, managing multiple projects at one time with strong organizational skills

Responsible for account acquisition, retention and growth of targeted accounts with mid to senior level executive contact; ability to build, manage and increase a territory sales pipeline, relationship building, account management and retention; strong prospecting, negotiating and closing skills; excellent presentation skills and proposal writing; networking strategies and consultative selling skills.• Generated $75K monthly sales on average, surpassing company’s $25K monthly quota• Sold $5+ million dollars’ worth of training with the average price point of $3,400 per day• Recognized as the Account Manager with the highest sales and most revenue performed in the On-Site Sales Department• Achieved $100K club status multiple times• Selected to be part of Coaching/Mentoring Program to work with new hires and underperforming team members• Excellent communication skills with clients and team members

Responsible for increasing customer conversion rates and achieving monthly sales goals. Perform coaching and development of all associates utilizing company education tools and personal leadership to maintain a clear focus on the customer and to create a strong selling culture. Oversee recruiting, hiring, and training of all staff. Manage controllable expenses and reducing shrink percentages.• Supported $3.5 million sales revenue by implementing consistent exceptional in-store client experiences.• Increased customer conversion rate 2% to achieve $50,000 increase in sales revenue over previous year.• Ranked 1 of 5 in Sales Leadership Team Segment Accountability in percentage of segments made, and customer conversion rate.• Recognized as 1 of 25 emerging talent managers in a 1600 store company.• Responsible for maintaining a staff of 35-85 associates.• Ranked 3rd of 50 Flagship stores in shrink percentage for region.

• Supported $2.7 million sales revenue by implementing consistent exceptional in-store client experiences.• Grew customer conversion rate 5% to achieve $400,000 sales increase over three year period resulting in redesign of store structure to Flagship status.• Represented the company as 1 of 10 store managers selected to Holiday 2006 Taskforce, instrumental in company achieving +6% in sales revenues.• Responsible for facilitating district conference calls on a weekly basis, and quarterly sales meetings to increase sales revenues.• Selected as Region/District Labor Expert. Responsible for training store managers to implement new workforce management system resulting in increased customer conversion rates.

• Supported $1.1 million sales revenue by implementing consistent exceptional in-store client experiences. • Grew customer conversion rate 4.5% to achieve $300,000 sales increase in one year to achieve next level volume status.• Increased 4th Quarter sales revenues +30% and received the Holiday 2003 Grand Prize Contest Award.