Stacy Caserta Email and Phone Number

Training Proctor responsible for assisting the Trainer during training classes and nestingDuties:• Answering any questions students asks • Track attendance in tracker • Track any issues in IT tracker• Fill out any EPD’s needed and send to trainer• Keep track and update (with trainer approval) any time clock punches • Assist trainer with any training modules and hot seats • Assist any remote students how to log onto their systems

Receptionist’s represents the residence in a professional, pleasant, courteous and accommodating manner to the community and general public. Duties:• Greet all visitors and vendors with a smile as they come into the facility • Answer all inbound calls and direct to the appropriate person• Administrative duties (email, file, fax, copy)• Enter all account payables into their data base • Update any resident information into their data base (data entry)• Recreate documents when needed

Shift Leaders are responsible for delivering great customer service by helping the manager during the shift and leading the crew in a fast pace environment.Duties:• Hold customer as highest priority and ensure each customer is highly satisfied with his/her experience. • Respond to specific customer needs and resolve problems with a sense of urgency.• Attention to detail to customer's order • Assist manager by supervising 5 other crew members on shift.

Scoutreach was a division of the Boy Scouts of America that emphasized service to rural and urban areas and to minority populations. It became the All Markets Strategy.Duties:• Worked in my home office to create lesson plans, agendas and projects such as crafts, games and skits. • Taught elementary youth on a weekly basis during a lunch bunch or after school program• Taught the Scout Law, Oath, and everyday moral values of life to the youth• Created flyers for advertising the ScoutReach program and delivered to various schools• Made follow-up email and phone calls to the schools to get them engaged in the program. • Made sure all scouts were registered• Post on Social Media of scouts projects• Track scout’s advancements and attendance. • Kept up to date with all my training and attend classes if needed including The Youth Protection Program.