Stacy Cole Email & Phone Number

Consult with pet owners to discuss cat or dog euthanasia, discuss the pet’s medical history, diagnosis, quality of life issues, and current medications, and answer questions about the cost of services.◆ Increase awareness of home euthanasia as a peaceful alternative to in-clinic euthanasia.◆ Discuss the Quality-of-Life Scale score to evaluate where the pet is when they have a terminal illness or is atan end-of-life stage.◆ Communicate with veterinarians while on call to determine if the scheduling needs adjustment due tounforeseen circumstances as well as update them on future appointments.◆ Prevent pet suffering by assisting families in their decision to euthanize before pain and discomfort significantly impact the pet’s quality of life, and before the care of the pet becomes burdensome or impossible for the family to manage.

Los Angeles, Ca, Us

Transitioned to Overflow Agent, as part of a pilot program. Agents work from home, for 40 hours a week, fielding calls from clients across the country to book appointments at local VCA animal hospitals.◆ Field calls from prospective clients in a timely, accurate, and friendly manner, answering calls from prospective and current VCA clients (pet owners) wishing to make appointments for their pets.◆ Provide a high-quality experience by answering questions and booking appointments at their chosen hospital.◆ Carefully follow established call scripts to encourage appointment scheduling and to ensure client satisfaction.◆ Collaborate with a team of Agents who will work together to achieve client satisfaction goals.

Los Angeles, Ca, Us

Trained as a Certified Veterinary Technician after completing training under a Licensed Veterinarian.◆ Provided specialized nursing care, caring for and monitoring the animals’ condition. Advised and educated owners.◆ Prepared animals, instruments, and equipment and assist in diagnostic, medical, surgical, and dentalprocedures.◆ Trained practice personnel through coaching and providing shadowing opportunities.◆ Administered anesthesia to animals, under the direction of a veterinarian, and monitored animals’ responses to anesthetics to adjust dosages.◆ Prepared and administered medications, vaccines, or treatments, as prescribed by veterinarians.◆ Administered emergency first aid, such as performing emergency resuscitation or other lifesaving procedures.INNOVATIVE TRAINING – Served as the only Fear-Free Technician to help reduce fear, anxiety, and stress to create an experience that is more enjoyable or safer for all involved, including patients, clients, and the veterinary team. Frequently requested by clients as the Technician due to the ability to calm the animals and their humans.

Los Angeles, Ca, Us

Initially started as a Veterinary Receptionist to explore a transition to work with animals and leverage strong people skills to help the owners and pets feel comfortable in the veterinary setting.◆ Rapidly transitioned to working as a Veterinary Assistant to provide help during examinations as well assurgeries, radiography, and injections.◆ Completed all the critical intake process, recorded medical histories, and took vitals.◆ Counseled owners on dietary recommendations as well as specific foods.◆ Maintained the hospital’s social media campaigns on Facebook, Instagram, and Twitter.

Trained and became an EMT and Fire Fighter. Hired by SAFER primarily to provide emergency medical atincidents.◆ Administered first aid treatment or life support care to sick or injured persons in prehospital settings.◆ Assessed the nature and extent of illness or injury to establish and prioritize medical procedures.◆ Communicated with dispatchers or treatment center personnel to provide information about the situation, arrange reception of victims, or receive instructions for further treatment.◆ Immobilized patient for placement on stretcher and ambulance transport, using a backboard or other spinal immobilization devices.◆ Observed, recorded, and reported to the physician the patient’s condition or injury, treatment provided, and reactions to drugs or treatment.◆ Maintained vehicles as well as medical and communication equipment. Replenished first aid equipment and supplies.COMMUNITY TRAININGConducted hands-on, interactive CPR training for community members at Dunkin Donuts, Starbucks, and other locations.

Wausau, Wisconsin, Us

On Air | Morning Show Co-Host – WIFC-FMRecruited by Midwest Communications management from Duluth and selected out of a field of 20 applicants to replace a former Co-host who moved out of the area.◆ Joined Dave Kallaway, an established host of the #1-morning show in the region.◆ Created cutting-edge local format and improved visibility throughout multiple social media platforms.◆ Played a key role in approaching charitable organizations to raise funds and awareness of community issues.◆ Initiated annual pet food drive in collaboration with area Humane Societies.◆ Participated in multiple local campaigns both in fundraising and promotion for the Heart Association, Neighbor’s Place, Marshfield Clinic for DISCO Cures Cancer, Women’s Community, and other area community organizations.FUNDRAISING CAMPAIGNStarted a campaign to donate pet oxygen masks to local area fire stations to resuscitate animals at fire incidents, resulting in providing masks for all the local fire stations.

Howard, Wisconsin, Us

◆ Generated leads and identified new business customers, built, and maintained strong relationships with existing customers, presented products and services to potential customers, and demonstrated their benefits. ◆ Negotiated contracts and closed sales.◆ Maintained accurate records of sales activities and customer interactions.◆ Developed and implemented sales plans to achieve goals and meet KPIs consistently.◆ Community interaction at various public functions/charitable organizations

Dallas, Tx, Us

◆ Generated leads and identified new customers, built, and maintained strong relationships with existing customers, presented products and services to potential customers and demonstrated their benefits. ◆ Negotiated contracts and closed sales.◆ Maintained accurate records of sales activities and customer interactions.◆ Developed and implemented sales plans to achieve goals and meet KPIs consistently.

Master'S Certificate, Animal Welfare And Behavior

Coursework Toward Masters Of Fine Arts, Creative Writing

Bachelor Of Liberal Arts, Philosophy | Minor: Biology

Technical Diploma, Emergency Medical Technician

Certificate, Fire Fighter I