Stacy Cronin Email & Phone Number

Berkeley, Ca, Us

San Francisco, California, Us

Enjoying a much needed break from tech and pursuing the possibility of a new life on the water. As I accrue sea time toward a USCG Captain’s license, I’m open to part-time work and volunteer opportunities sailing, serving as crew on deliveries, passages and local cruises, and teaching beginning sailors. I’m also keeping a toe in the PM world by teaching product management and loving the opportunity to share my knowledge and experience. Otherwise, I take time everyday for my meditation practice, spiritual growth, and my new love of mandolin playing.

San Bruno, Ca, Us

Mountain View, Ca, Us

I am inspired by organizations that are working to meet people's most basic needs - food, shelter, safety and health. I first realized this when I started volunteering at the Alameda County Food Bank, which delivers millions of meals a year. My work there spurred me to look for more ways I could help.One Bread Foundation helps children who have been victims of sex trafficking. Starting in July 2020, I have been working with them as a grant writer and advisory board member. In addition to the basic responsibilities of sourcing and writing grants, I work with directors to clarify their needs and plans for using funds. This helps provide the details required for an effective grant while at the same time helping the team better articulate their plans so that they could be more successful in executing once they do receive funds. I also developed a library of content to be used in future grant applications and interviewed potential applicants to expand the grant writing team.Courageous Women Association serves women who are survivors of domestic abuse. I first started working with CWA as a volunteer at one of their events in October 2019. Moved by their mission, I helped them develop a pitch for 100+ Women Who Care and helped them raise $5,000. More recently, I’ve identified grants to apply for, helped them collate the documents and information they’ll need to apply, and started writing and submitting applications.

Lehi, Ut, Us

Launched a stream of new product innovations, leading a team of product managers in AncestryDNA and AncestryHealth. Product lead for DNA Product Line, responsible for defining, defending and driving strategy for maintaining leadership in the DNA market, sharpening differentiation to grow market share, and continually evolving the product for US and International customers. Partnered with DNA Science team as well as data scientists across the company to leverage Ancestry’s massive data sets, uncovering new ways to use family tree and DNA data to deliver customer value, identifying drivers of high and low customer satisfaction, and developing data personas to inform product development and testing. Recognized as go-to leader for driving cross-company alignment, collaborating with UX, engineering, legal, marketing and consumer insights, and consistently delivering on complex, strategic initiatives. Attracted talent from outside and within the company, building, developing and retaining one of the most high performing product teams in the organization.

Covina, California, Us

Built and led team of 5 product managers and 2 product analysts. Collaborated with CEO and executive staff to develop strategy and plan for reaching company goals. Identified areas of customer dissatisfaction that were driving up costs and hurting LTV. Successfully reduced refund rate 15%, chargeback rate 25% and increased NPS by 20%.

Covina, California, Us

Led large initiative to create new technical platform and launch new flagship site under new brand, which won a REBRAND 100 award. Managed large cross-functional team with API, application and front-end developers as well as designers and copywriters. Worked closely with executives and PR to meet expectations for press launch.

Covina, California, Us

Hired as first technical product manager for larger, more technically complex projects that the company had struggled with. Improved connections between Product and Engineering by creating first cross-function, co-located team and other Agile best practices. Recognized as PM with deepest product knowledge and trusted to deliver high-stakes projects.

Berkeley, Ca, Us

Managed a portfolio of products, directing short and long-term product strategy, pricing and packaging, all phases of release planning including specifications, development, deployment, sales and marketing materials, and client communications. Introduced first successful add-on product, increasing per account profitability.

Berkeley, Ca, Us

Managed two teams within the organization. Oversaw the day-to-day work of the customer service team, supporting hundreds of clients and partners. Supervised the Compliance team that handled the licensing and regulations. Automated data compliance processes, reducing overall time required and shifting workload from highly skilled to entry-level personnel.

Berkeley, Ca, Us

Responsible for creating user documentation, training materials, and marketing collateral.

Chattanooga, Tn, Us

Developed large, comprehensive user guides for several of the company's benefits enrollment applications. Documentation was for various audiences, including end users, plan administrators, and field representatives.

Us

Continued to work on the whereiwork product after it was transitioned from Marsh to BenefitPoint. Built out user documentation library and worked with Business Analysts on specifications and product planning.

New York, New York, Us

Created technical documentation for the WhereiWork product. Worked with the development and QA teams as they built this new product to create user documentation and online help.

New York, Ny, Us