Stacy Bruno Cuyson Email & Phone Number

Madera, CA

Simi Valley, CA

Greater Los Angeles Area

Assist the firm in achieving its strategic objective of converting Disability claims to awarded cases by managing high quality advocacy, analysis, and support with tracking and improving of the Hearing Department’s key metrics and procedure while providing superior client service.§ Manage and track Disability Claim Case Summary and Brief Writers to ensure.

New York, New York

Responsible for Sales and Service for Women's Ready-to-Wear, Dusan boutique in New York.

Fresno, California

Cultivated client relationships, generated new business, grew assets, and met / surpassed productivity goals. Successfully penetrated previously untapped market and increased market exposure in new geographical location.

Los Angeles, California

Fulfilled corporate directives, improving performance across key indicators by providing strategic leadership and executing major change and reengineering plans based on findings of business analysis. Drove operational policies and objectives for 3 insurance companies, Countrywide, Balboa, and DirectNet. Led 2 inbound customer service and contact center.

New York, New York

Directed compliance activities and managed and cataloged New York product portfolio as well as oversaw fixed and variable annuity products sold and serviced across 5 service centers in New York, California, Delaware, South Carolina, and Texas. Enhanced and delivered training, improving compliance at service center locations. Implemented strategic plans.

Los Angeles, California

Conducted business analysis and reengineered operations to improve life-cycle efficiencies. Hired, managed, and trained staff at the California customer service site; primary focus placed on phone protocol, product knowledge, standard operating procedures (SOPs), policies, and quality assurance standards. Evaluated performance to assess workflow, quality.