Leads a global strategic initiatives office that works closely with business units and their leadership teams to drive and enable business outcomes through the development of and execution of our people priorities. Provides thought leadership and strategic thinking while driving the process to refine/execute against strategies, KPIs, and budgets for the team, as well as how we will measure success and report on progress. Responsible for the flawless execution of projects supporting our people strategies.

Leads a team of management consulting resources to drive technology improvements, cost savings and efficiencies across various business units through lean and six sigma techniques.CBRE manages over 5 billion square feet of commercial properties and corporate facilities around the world. This includes leasing and sales transactions, facilities management, project management and construction services, technical engineering and consulting—across a wide range of industries

Led a global organization of management and technology consultants to optimize costs and maximize revenues across a diverse travel industry customer base• Directed and defined a sales strategy with a cross-functional team to pursue and ultimately win a strategic account producing upwards of $1 billion in revenue • Developed, implemented, and executed a standardized approach to managing consulting engagements across regions and customer segments yielding 15-20% cost savings per engagement• Successfully designed and implemented a new consulting revenue stream, yielding over $95MM in indirect revenue and over $1MM in direct revenue• Maintained full P&L responsibilities across a global consulting organization including setting and meeting all sales and financial targets• Regularly communicated insight with clients’ C-level executives on project milestones and progress, building client confidence and positively impacting overall client relationship

Led a Sales Operations team that developed business strategies and timely responses to requests for proposals (RFPs) for clients in the airline industry• Created a standardized end-to-end selling methodology that was implemented by sales executives across all regions and airline industry segments • Established consistent qualification criteria to direct resources to the most valuable pipeline opportunities• Defined and developed sales playbooks to maximize customer-facing time and optimize the sales process • Coordinated with the sales organizations to create customized sales presentations that led with the needs of the customers and aligned the capabilities of the product portfolio • Led cross-functional teams that proactively managed potentially high-risk, complex project issues through accurate identification of solutions and scope definitions prior to contract signature

Led investment portfolio across all business lines, establishing comprehensive operational and process improvements that allowed the organization to focus on critical products and services to deliver value • Optimized Travelocity’s portfolio of products and services to deliver value through concrete business success measures and effectively assigned resources to maximize investment• Defined the optimal mix of projects to focus the business on that most effectively balanced business, customer and employee needs• Managed the $50M investment portfolio for Travelocity across 5 business units to deliver maximum ROI for the enterprise• Delivered a value-based program to ensure consistent ROI across the company and focused the business on results• Defined and reviewed ongoing project performance metrics to identify each project’s value and impact on business strategy and its cost to the business

Established a new management consulting team that worked with top global customers to help them achieve cost targets and created stickiness for the business• Created a new and differentiated service offering to offer unique insight and engineering to travel agency customers• Worked with largest global customers to identify leading cost drivers and process inefficiencies, and delivered over $10MM in cost savings and improvement areas

Responsible for describing, implementing, and managing balance scorecards across all levels of the organization• Responsible for Travelocity’s performance management across all areas and regions of business• Worked with the Travelocity executive team to create objectives and measures that directly linked to strategy and assessed objective performance on an ongoing basis

• Supported Chief Marketing Officer in achieving business objectives and facilitating change• Business Process Design Consultant: provided process consulting capabilities and best practice methodologies to transform the product investment lifecycle process • Senior Product Marketing: managed product marketing initiatives