Stacy Desimini Email & Phone Number

San Francisco, California

As the Business Operations Manager, I support the organization’s business systems and processes. - Evaluate and manage continuous improvement initiatives- Serve as the project manager for these initiatives, which includes identifying timelines, requirements, and budget to ensure completion of the projects under those guidelines- Manage IT change management.

San Francisco, California

San Francisco Bay Area

As at Project Manager, I was responsible for managing the agile product development lifecycle for the Engage advocacy suite of products.Key project efforts included:- Administrative and public facing website development- Designing simple user experiences around complex data- In-product messaging to support customer engagement- Integration platform.

As a QA Analyst, I was responsible for designing and performing user acceptance tests for a suite of SaaS products.- Coordinated release plans with project team- Investigated, prioritized and triaged development and customer reported bugs- Wrote product documentation- Provided strategic roadmap planning to Product Management- Analyzed pricing and product.

Washington D.C. Metro Area

As an Account Executive, I managed relationships for over 300 client accounts, including onboarding, ongoing adoption and subscription renewals. - Provided exceptional customer service - Communicated with Product Development, Sales, Marketing, and Research teams to advocate client requests- Conducted web and in-person training- Helped investigate, triage.

Germantown, Maryland

- Researched and analyzed the Federal Workforce Flexibility Act of 2004 and related Congressional testimony- Provided senior management with a written analysis of portions of the Federal Workforce Flexibility Act and identified those sections pertinent to the PTG business model - Assisted senior management with presentations made to Congressional staff on.