Complete oversite and management of their Salesforce (NPSP), which includes both organization and household accounts. • Streamlined processes, going from multiple contact record types to one. • Implemented the new PMM to provide structure and transparency to their very robust student, academic and corporate programs. • Work closely with marketing and sales operations

Specialize in Salesforce NonProfit - Including but not limited to Marketing Automation, Sales Operations, Program Management, Data clean-up and Management ( Demand Tools), reporting, and user training.

Josh Freeman Foundation, 2018 Box Office Supervisor – Seasonal• Rapidly growing nonprofit Arts Venue in Sussex County• Supervise staff and volunteers• Oversee all ticket sales, troubleshoot fraudulent tickets (Eventbright)• Troubleshoot technology issues at the gate and in the box office• Streamline processes • Customer Service

• Directed and managed all Human Resources initiatives –benefits, team building, company events, monthly review process• Created new processes for HR and recruiting utilizing Salesforce, Box.com and FormSites• Assisted in developing custom Salesforce object to monitor and track our partner referral program• Recruiting, hiring and onboarding – • Website management – Wordpress and Squarespace (managed 2 new website deployments)• Salesforce Dashboards and Reports – tracked, analyzed and customized reports and dashboards for sales and business development• Trained, mentored and supervised Marketing Coordinator, Business Development Reps and Interns• Trained and supported employees on internal Salesforce processes• Company acquired by Platinum Salesforce partner in late 2017

As the Marketing Director for CRM manager, I was instrumental in bringing consistent standards to our company branding as well as overseeing our entire marketing initiative. •Implemented new marketing automation tool - Pardot

• Utilizing technology to support, organize, and market small business growth• Human Resources – onboarding, recruiting, employee management• Digital Marketing – blogs, websites, and social media• Evaluate, streamline and implement office processes

Owned and operated (2) Curves Franchise. Including all site selection, training, hiring, sales, business development, Quickbooks, and marketing.

Through sales, training and business development, built a successful direct sales business.