Responsible for the management & solicitation of national accounts for hotel consisting of 489 guest rooms and 90,000 square feet of function space.  Daily responsibilities include: soliciting national association accounts, negotiate contracts to capture business, conduct property site inspections, establish and maintain existing accounts, plan sales trips & tradeshows, maintain client relations by entertaining on/off hotel property, create e-marketing & promotional collateral for said… Show more Responsible for the management & solicitation of national accounts for hotel consisting of 489 guest rooms and 90,000 square feet of function space.  Daily responsibilities include: soliciting national association accounts, negotiate contracts to capture business, conduct property site inspections, establish and maintain existing accounts, plan sales trips & tradeshows, maintain client relations by entertaining on/off hotel property, create e-marketing & promotional collateral for said market & participate in pre/post conference meetings with clients. Established viable sales leads through pro-active networking activities, resulting in the development of business relationships with HelmsBriscoe, Experient, ConferenceDirect, Western Associations of Schools & Colleges, American Society of Civil Engineers, American Society for Quality, Law School Admissions Council, and National Alliance to End Homelessness. Achieved 120% of 2012 annual sales goal, reaching revenues of $2 million.  Achieved 142% of 2011 annual sales goal, reaching revenues of 1.6 million Achieved 189% of 2010 Annual Goal, reaching revenues of $2.2 million – awarded top producing sales manager for Interstate Hotels & Resorts, Inc. for the year 2010.  Achieved 107% of 2009 annual sales goal, reaching revenues of $1.2 million. Achieved 114% of 2008 annual sales goal, reaching revenues of 1.9 million. 2008 Recipient of Q4 Top Ten Sales Manager Award for Interstate Hotels & Resorts – quarterly revenues realized were 137% of goal.  Achieved 127% of 2007 annual revenue goals reaching revenues of $1.4 million. Show less

Responsible for overall operations of the convention services department by way of: Leadership of 5 employees within Event Management Department to ensure standards of service, profitability & maximization of revenue are achieved Ultimately responsible for the management of the Event Satisfaction Survey & the desired results Responsible for budget and forecast reporting for entire Event Management Department Communicate and work closely with Directors of Sales and Marketing… Show more Responsible for overall operations of the convention services department by way of: Leadership of 5 employees within Event Management Department to ensure standards of service, profitability & maximization of revenue are achieved Ultimately responsible for the management of the Event Satisfaction Survey & the desired results Responsible for budget and forecast reporting for entire Event Management Department Communicate and work closely with Directors of Sales and Marketing to keep event management department current with all future selling and marketing opportunities Responsible for setting strategy & guidelines for the efficient sale of limited catering space in hotel Show less

Responsible for overseeing and monitoring all phases of convention service operations in order to achieve guest service standards and revenue/profitability goals.  Conduct Pre and Post convention meetings and catering event order meetings Identify and coordinate customer needs for overnight accommodations, meeting rooms, audio visual set-ups, menu planning, décor and billing. Responsible for development of all communication tools & successful completion of any conference or… Show more Responsible for overseeing and monitoring all phases of convention service operations in order to achieve guest service standards and revenue/profitability goals.  Conduct Pre and Post convention meetings and catering event order meetings Identify and coordinate customer needs for overnight accommodations, meeting rooms, audio visual set-ups, menu planning, décor and billing. Responsible for development of all communication tools & successful completion of any conference or catering event. Ensure a successful conference through coordination of on-site arrangements and unexpected last minute needs of the customer. Maximize room, food and beverage and miscellaneous revenue for each group by employing up-selling techniques. Prepare a monthly 90-Day Budget Forecast report to the Director of Convention Services for all assigned conventions. Show less

Develop the structure and content of meeting programs Responsibility included: main platform, educational sessions, special sessions and workshops, speaker contracts, content creation and approval of meeting design and marketing materials for the MDRT Annual Meeting, Top of the Table Annual Meeting and MDRT Experience (international). Solicit, contract and manage the Annual Meeting Exhibition on-site. Contract, develop theme and manage on-site with Annual Meeting decorator.… Show more Develop the structure and content of meeting programs Responsibility included: main platform, educational sessions, special sessions and workshops, speaker contracts, content creation and approval of meeting design and marketing materials for the MDRT Annual Meeting, Top of the Table Annual Meeting and MDRT Experience (international). Solicit, contract and manage the Annual Meeting Exhibition on-site. Contract, develop theme and manage on-site with Annual Meeting decorator.  Organize meetings with Divisional Vice President and Chairman, create agendas and attend committee meetings, contribute opinion concerning committee duties, participate with committee members in carrying out the committee’s specific charges through actions, joint decisions, and recommendations. Show less

Coordinate all pre-meeting and on-site logistics surrounding the association’s Top of the Table Annual Meeting. Responsibility included: negotiation of hotel contracts, housing accommodations, educational session and workshops and food and beverage functions.  Coordinated and developed structure and content of meeting program and all speaker contracts. Created content and approval of meeting design and marketing materials. Developed meeting specifications… Show more Coordinate all pre-meeting and on-site logistics surrounding the association’s Top of the Table Annual Meeting. Responsibility included: negotiation of hotel contracts, housing accommodations, educational session and workshops and food and beverage functions.  Coordinated and developed structure and content of meeting program and all speaker contracts. Created content and approval of meeting design and marketing materials. Developed meeting specifications book. Facilitated and managed the organization’s MDRT Annual Meeting volunteer program, requiring the recruitment of approximately 700 volunteers, delegating assignments and managing program on-site. Managed standing committee meetings with Hotels, including hotel contracts and negotiations and food and beverage functions for both international and domestic meetings alike. Assisted with the management of department contract files and continuing education approvals for both the MDRT and TOT Annual Meetings. Show less