Stacy Harper Email & Phone Number

United States

Working in Team Legal, sending out Franchise Agreements and other documents needed.

Waco, Texas, United States

I currently put together all the necessary documentation for a candidate to be approve and processed by our legal department to purchase a new franchise with any one of our brands.

North Little Rock, Arkansas, United States

Selling new propane accounts, assisting existing customers with issues and other services. Helped set up installation of underground tanks. Scheduled deliveries.

Rogers, Arkansas

I perform quality control checks on the applications that had been processed in the system from all locations on this contract. Each task was chosen at random and we would check for data entry errors and guidance errors. Guidance changed daily sometimes several times a day. Checking guidance and keeping up with all the changes was a must, constant change was expected and was demanded in this position. As a founding member of this start up contract I have worked several different positions in this location, and was particularly considered an expert in the area of Exemptions. I was frequently asked to help create guidance, help test or pilot changes before they rolled them out site wide, and often trained several groups of people on these changes. Once moved to Quality I also checked the quality side of it see if it was effective and wasn't causing a delay in processing.

Farmington, Arkansas

I processed water payments brought in by customers and also processed the mailed in water payments that were received. I set up new customers that needed to connect water service, and took their deposits. I closed accounts and would issue refund checks if a balance remained after applying their deposits to their remaining balance or would issue a bill if there was still a balance due. Did collection calls and mailed notices to customers that were over due on their closed accounts. Entered those customers in to the collections site that all water companies check for past due amounts. Did spreadsheets as asked by my supervisor on various tasks. Large cash and check intake, and had to balance the drawer daily and was responsible for my own deposits and balancing. Did plumbing permits, and set up inspections for residential and commercial customers.

Springdale, Arkansas

I started as a scale house cashier then in April of 2011 moved to a scale house supervisor. In October 2011 I got a new position as the site trainer and auditor. I would go to all locations and train any new employees or give training on new additions to procedure or our scale system. I covered any persons at any of the eight locations that may be out for vacation, sick leave, etc.. I also went to each location to audit their cash books and ensure they are following the correct balancing procedures. I made sure they are doing their transactions to company standard and try to ensure no theft was going on. I created training manuals and procedures for the locations to use and had them approved with the owner. The manual were based on hands on experience, we started with a brand new system and adjusted procedures and programs as we had problems, and we wrote and rewrote each manual as needed. I had extensive use of the Microsoft Office Suite programs and had large cash handling requirements.

Bentonville, Arkansas

I took care of checking patients in and out. I took cash payments for procedures being done, or payment arrangements along with regular co-payments. I was in charge of balancing our cash box every night and doing the daily deposit. I also took care of the medical records requests and received them from other doctors’ offices and made sure the doctors in our office saw them. I had to do daily phone calls to patients for appointment reminders and took phone calls all day to schedule appointments or transfer them to the assigned nurse. This was a very fast paced clinic with 3 physician and 1 nurse practitioner. We handled 200+ patients a day and walk-ins. I had to use Microsoft Office Suite and Med-fax.

Lowell, Arkansas

I worked as a Return Material Authorization Clerk when I was hired. I then was transferred to the transportation department to work with the Transportation Safety Manager as a Transportation Safety Coordinator. I did payroll, invoicing, all new driver training and set up. I helped rewrite the procedures and hiring packets. I kept up with the DOT regulations, scheduling driver appointments like random drug test and physicals. I did various clerical tasks as asked by my manager, answering phones for the department and also covering the main phone line operator if needed. Routing trucks daily and scheduling back-hauls and calling the customers to let them know about their daily deliveries. I did daily, weekly, monthly, and yearly sales report. I did a lot of other reports in word, excel, and a monthly flier for the drivers in publisher. I was also responsible for handling quarterly driver meeting and did a presentation in PowerPoint. I did daily logs and helped get us from all paper files and logs to digital. I helped do DOT inspection audits. I was president of the ESOP committee and helped coordinate many company events.