A results-driven, client-focused Account Management/Client Relations professional specializing in account management, benefit consultation, consulting services, corporate business development, healthcare management, marketing and software sales. As a sales and account management professional demonstrating leadership, marketing and business acumen, I have more than twenty years of experience in various industries. Adept at maintaining a high level of customer satisfaction within an established customer-base and new business accounts. Specialties: •Account Management•Customer Relations•Customer Presentations•Educational Instruction•Event Planning•Healthcare Account Management•Instructional Coach•Issue Resolution/Escalation•Lead Generation/Qualifying•Market Research•Mentor•New Business Development•Organizational Management•Pharmacy Benefit Management•Protection of Install Base•Sales Management•Traditional Marketing
Listed skills include Account Management, Crm, Leadership, Sales Operations, and 18 others.