Stacy Hecht Email & Phone Number

Falls Church, Va, Us

Falls Church, Virginia, Us

San Antonio, Texas, Us

Responsible for leading and overseeing strategic communications for the organization's insurance and investment services lines of businesses, providing counsel and support for senior leadership, planning and implementing strategic communications campaigns, and managing and developing a team of communications professionals.Led, restructured, and developed the internal communications team for the Property and Casualty company to ensure alignment with business priorities and established and oversaw targeted employee messaging channels that consistently beat performance targets for informing and engaging over 14,000 employees. Established a front-line communications function to meet operational communications needs, including processes for tracking change and communications requests, delivering and documenting content, and measuring impact; these new processes tripled team productivity and resulted in consistently high levels of audience engagement and reach.

London, Gb

Responsible for the strategic direction and governance of the global knowledge sharing and collaboration (KS&C) program for an international infrastructure and investment organization with £7B in annual revenue and 36,000 employees worldwide across multiple subsidiaries. Oversaw the £2M program budget and led the KS&C team, providing communications, training, and channel management for an award-winning, SharePoint-based global intranet and achieving a 3,000-fold increase in active Yammer users over two years. Led a matrixed international team of communications, knowledge management, and IT professionals in the successful migration of the global intranet as part of the divestiture of a 14,000-employee infrastructure consultancy.Rebranded and restructured intranet content to support business transformation and restructuring, including new sites for UK functions, knowledge hubs, and communities of practice.

Dallas, Texas, Us

Oversaw internal and external digital communications channels and content for a Top 5 U.S. construction management and infrastructure services business with more than 4,000 employees. Led the company’s integrated, multi-channel inbound marketing strategy and successfully implemented platforms to support business development. Responsible for internal and external digital communications, including inbound marketing, social media, public website, intranet, and analytics. Represented the US construction business in developing a global knowledge sharing and collaboration program and implementing relevant training, engagement, and communication plans to support the program.To support key business initiatives, led development of SharePoint solutions and virtual collaborative spaces for leadership and operational teams on the company intranet.Provided communications counsel and support to senior leadership.

Dallas, Texas, Us

Oversaw employee communications channels, including intranet, e-newsletters, and knowledge management repositories and delivered communications, training, and engagement plans to support U.S. and groupwide initiatives, including mergers, acquisitions, and brand launches. Governed intranet design, content, and information architecture for more than 2,400 employees.Designed SharePoint-based communications solutions to support key lines of business, national initiatives, and functional areas.Planned and implemented programs for front-line employees, functional departments, and company leaders to enhance user adoption, training, and collaboration. Developed digital materials for executive presentations/virtual events.Managed editorial calendar and approvals for weekly e-newsletter and served as corporate brand manager.

Dallas, Texas, Us

Created and executed internal and external communications plans and content, including executive messaging, intranet sites, public website, change communications, and e-newsletters.Directed, produced, and distributed the company’s award-winning B2B magazine (print and digital). Managed production of B2B marketing communications, such as brochures, website content, and email and social campaigns. Facilitated an intranet migration from IBM WebSphere to SharePoint 2010, built collaborative sites and news centers, created interactive communications, and developed and implemented training plans.Designed and created successful entries for awards such as FORTUNE’s 100 Best Companies to Work For and Dallas Business Ethics Award. Managed design, print, and intranet vendors and served as corporate brand manager, providing counsel and approvals for new logos, promotional materials, rebranding efforts, and special events.

Dallas, Texas, Us

Responsible for writing, editing, and designing internal and external communications, including press releases, website content, signage, brochures, fact sheets, on-hold messaging, B2B company magazine, executive messages, presentations, newsletters, and materials for company events. Responsible for governing the company's SharePoint-based library of procedures and related documentation and liaising with process owners to ensure content accuracy and consistency. Created and maintained the company’s intranet-based brand guidelines.

Dallas, Texas, Us

Designed and developed materials for the company’s first enterprise-wide training course to define the brand’s customer service principles. Interviewed customers, employees, and partners for training videos and testimonials. Customized and administered a third-party web site to deliver code of conduct training and certification to 1,600 geographically-dispersed employees.Created and implemented a plan to rebrand 3,000 SharePoint-based policies, procedures, and forms as part of a company acquisition. Responsible for governing the company's SharePoint-based library of procedures and related documentation (3,000+ documents) and liaising with process owners to ensure content accuracy and consistency. Created and edited procedures, forms, manuals, and user guides and developed macro-enabled templates to improve work efficiency.

Responsible for developing documentation forms to help medical professionals quickly and accurately record patient visits. This process included reviewing customer requirements, developing macros to apply changes to source templates, reviewing forms for accuracy, and printing and packaging forms and files for delivery.

M.A., Technical Writing

B.A., Literature