Patient Care Assistant
Cincinnati, Ohio, United States
My responsibilities as a patient care associate:*Complete knowledge of specialist protocol and ability to refer patients accordingly.*Fluent in scheduling with NextGen software for 27 Orthopedic and Spine specialists.*Complete knowledge in commercial carriers, policies and guidelines: Anthem Blue Cross Blue Shield, Humana, Aetna, United Health Care, PHCS, Medical Mutual and other smaller carriers.*Scheduling VA patients and knowledgeable of the differences between VA Tricare, Champus and Tricare for life.*Verifying eligibility and benefits.*Liaison between physicians and their staff, pharmacist, lawyers, insurance representatives, and patients. Requiring excellent spelling, grammar and punctuation.*Experience with filling prescriptions. Faxing, electronically and physically calling in medications.