Inside Sales & Customer Service Manager
Inside Sales Manager -Developed quarterly and annual sales department budgets.-Supported the sales team in writing proposals and closing contracts.-Increased revenues by 125% within the first year as Inside Sales Manager.-Approved all sales staff budget expenditures.-Trained all incoming sales team members.-Hiring, and reviewing every 2 weeks until budgets were met in initial launch of inside sales department-Use of DSI, Sugar CRM, Microsoft Office Suite, Mailchimp-Product scope included sales of fabric, furniture, linens, clothing, drapery and bedspreads, towels, pillows, mattresses, boutique items through oilfield level.Marketing and Design-Designed new on-brand visual textile elements to effectively convey concepts and messaging.-Worked with internal clients to determine strategy and design for annual marketing campaigns.-Used Auto CAD based design program to create scaled and daylight/color corrected 3D images for client review of virtual finished textiles.-Presented design boards to clients in collaborated meetingsWorking at Eden gave me a great skill set and developed my drive for growth and new ideas. After two years of working my way up from graphic design to csr to supervisor, I proposed a plan to develop an inside sales strategy and department. Within 6 months of being accepted, I developed a budget, training manuals and a sales team and three months to follow we were experiencing growth on the established budget. The department continues to grow and my materials for training are still used in the training process.