Creative leader and former litigator, experienced across content development, content marketing, media production, structured CMS, content strategy, CX/UX, and product management. I use my extensive digital content experience to optimize processes, foster creativity, manage risk, and negotiate deals that support the growth and success of forward-thinking companies.WHAT DO I OFFER?• Leadership: Led change-management efforts to transform a marketing team into an Agile product team.• Marketing Strategy: Planned and executed a cross-functional strategy workshop that led to the implementation of new customer journey strategies for key products.• Content Development: Delivered investment explainers targeting SEO and mini documentaries that supported paid media campaigns. • Channel Management: Audited, analyzed, and delivered new channel and content strategy for the Schwab YouTube channel.• Social Media Strategy: Developed international company-wide social media strategy across the U.S., German, and U.K. markets, produced audiobooks and original audio content, and led a social media team.SELECTED ACCOMPLISHMENTS: • Secured leadership and partner buy-in for training, promotions, and hiring necessary to take over “Insights & Education” product management from digital services partners.• Provided continuous delivery and iteration for a new interactive digital education platform.• New customer journeys exceeded engagement benchmarks by 58% and increased product consideration to +95%.• Achieved Top-3 Google Search Results with two out of three video explainers.• Mini-documentaries exceeded paid media CPE performance by 27%.• Increased organic YouTube subscriber growth by 70% in the first year after implementation.• Exceeded targets by 20-40% each year with audiobooks acquisitions and achieved 100% audience growth on Facebook in 8 weeks.Additional SkillsManaging | Writing | Strategic | Creative | Manage | Organizational | Marketing | Creator | Ecosystem | Content Strategy | Editorial | Partnership | Planning | B2B Marketing | Coaching | Global Teams | Influencing | Narrative | Operations | Prioritization | Sell | User Experience Design | Prioritizing | Verbal Communication
Listed skills include Social Media, Editing, Social Media Marketing, Creative Writing, and 26 others.