Elevate the performance of senior leaders by providing top-tier, fractional Chief of Staff services with the strategic insights, expertise, and support needed. Manage initiatives and projects that do not require senior level oversight and attention, but are critical to success. This allows senior leaders to focus on the key priorities that drive the organization forward and optimize the value of leadership.

Drive improvement by understanding a client's needs and how their culture, patient/customer experience, and strategy connect to optimize their success. Areas of expertise include: strategy development and execution, patient/customer experience, team effectiveness, design thinking, service line development, new product strategy, process improvement, and project management.Passionate about connecting the right people, tools, and experience to improve productivity and health.

Support and advocate for the success and business development of CEO Connection's strategic partners by developing and cultivating purposeful and productive relationships with mid-market CEOs from the 17,000+ member-based community.

Identifying market opportunities and developing strategies and new business offerings for retail independent pharmacies, aligned with opportunities.

Partnered with sales to develop strategies for customers and prospects by identifying customer needs and aligning with current and potential capabilities in order to win and maintain business. Developed and implemented training and systems to support and empower the sales force enabling them to better serve our customers.

Disease-Specific Innovations & Outcomes Program (DSIOP)Led 11 disease teams comprised of physicians, nurses, and hospital senior management to build infrastructure in order to measure outcomes, conduct research and initiate quality improvement efforts to improve patient care. Developed and presented 5 year proposed budget and progress updates of DSIOP and teams to hospital senior management.Organized and coordinated strategic offsites to identify needs and develop strategic priorities and steps to implementation.Created nutrition tool (model via MS Excel) to analyze and visually display weight loss progress of bariatric surgery patients, resulting in a savings of 8 hours per week for Program's Registered Dietician.Developed tool for outpatient clinic to schedule multiple providers, resulting in 25% reduced length of stay for patient visits.Led group of 5 physicians from different national pediatric hospitals to develop outcome measures. Presented and implemented outcome measures across 15 pediatric hospitals.Conducted gap analysis for liver transplant data system, leading to a redesigned integrated data management system enabling team to measure outcomes and initiate quality improvement projects and research studies not previously possible.

Consultant, Strategy & OperationsSupported project leadership and healthcare clients throughout the Midwest and Northeast U.S.Top performer, received highest possible rating on all performance reviews.Facilitated and managed 4 client teams with over 20 physicians, nurses, and technicians to redesign patient flow in Emergency Department (ED); developed transition plan to move into new ED facility enabling a more efficient and organized transition.Managed project financials with projects ranging from $1.2M to $1.8M.Trained over 140 clinical staff on budget process and supported over 30 clinical directors in developing budget targets.Analyzed indirect patient care costs for two major hospitals; identified $28M in cost reduction opportunities.Developed and managed scenario planning of pricing strategy to increase revenues and better meet market demands.Created tool to improve flexible staffing model based on patient volumes, led to more efficient staffing which reduced costs.Conducted market research and analyzed the impact of the life sciences industry on the state of Indiana.Founded and marketed leadership forum program, attracting over 45 people to discuss and build leadership skills.