Planning Technician
Current-Configure, maintain, and support back-end office and online customer experience software systems. Document existing business processes and workflows to recommend changes or improvements to create efficiencies.-Provide briefings and feedback to City's IT Department on technology needs and tools, including existing technology enhancements for staff and customers.-Assist with research, data collection and analysis of land use applications, building permits, inspections, and code enforcement cases for the development of reports and graphic presentations. -Ensure data integrity within department database to provide reliable and easily retrievable information and/or data.-Provide procedural and applications trainings for web-based technology and integrated software systems. Develop and conduct software testing, analyze data to provide feedback for software usage and/or upgrades.-Prepare, maintain, and analyze department webpages, digital forms, documents, and customer informational handouts.-Process, track, and release performance surety devices and bonds.