Stacy Olinger, Msn Email & Phone Number

Chapel Hill, Nc, Us

As a seasoned healthcare consultant, I specialize in care-at-home strategy, operational leadership, healthcare technology implementation, and leadership development, primarily supporting health systems, home care agencies, private equity firms, and technology companies in the care-at-home space. My dedication to optimizing patient care outside traditional healthcare settings has established me as a sought-after advisor for start-ups, vendors, and well-established organizations.I personally guide a team of SMEs with expertise in clinical operations, electronic health records, and lean operations. In my capacity as an executive advisor, strategist, and system design architect, I play a vital role in executing and driving the strategic direction. My leadership responsibilities also include training and mentoring teams to implement lean operating systems that deliver sustained results. With passion for driving change through a deep understanding of human behavior and customer-centric design, I skillfully integrate healthcare and technology. My services encompass scaling organizations and projects from pilot phases to widespread adoption, a process in which I design tailored strategies, develop/implement optimized operations, and create systems that foster cultural transformation, all while ensuring tangible outcomes.

Tampa, Florida, Us

New York, Ny, Us

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St. Louis, Mo, Us

I led a team of up to 30, overseeing a total of 600+ FTEs in all aspects of clinical care & operations of the home care division. This division serves six branches across 26 counties in two states, providing a wide range of services including home health, hospice (outpatient and 16-bed inpatient care center), home medical equipment, home infusion, palliative care, & private duty services. Additionally, I created & managed the budget. KEY ACCOMPLISHMENTS:► Launched a palliative care program with Washington University School of Medicine, building an integrated centralized service line to oversee inpatient, outpatient, and home-based care, boosting patient accessibility by 40%.► Achieved $920K annual cost savings by implementing a machine learning program to identify palliative care patients for advanced care planning. The six-month pilot with 184 patients resulted in a 28% reduction in length of stay, 28.5% reduction in mortality, 19% increase in palliative care referrals, and 28% increase in hospice referrals for non-ICU patients.► Improved operating margin by 55% and patient satisfaction by 30% through Six Sigma lean methodologies. Reengineered departments, drove a patient-first vision, and prioritized staff well-being.► Established an exceptional track record in patient safety with a 94% positive rating on a healthcare benchmark.► Achieved 91% employee retention and 45% engagement rate by creating an education department with orientation pathways, training, and a new graduate program. ► Launched telehealth program in two weeks, serving 3,100+ patients daily during the pandemic. ► Realized $14M+ ACO savings over three years by implementing top utilization & quality strategies for home health patients.► Orchestrated $1M in HME operational improvements by enhancing supply chain distribution, driving operational efficiencies, and focusing on high-margin products. ► Led successful acquisition of home health agency, integrating 25+ employees and 100 patients.

St. Louis, Mo, Us

St. Louis, Mo, Us

St. Louis, Missouri, Us

Columbia, Missouri, Us

In this role, I served as an operational consulting and interim manager, providing services with Fazzi Associates and to EmpRes Healthcare Management and various Medicare-certified home health, hospice, and home care companies. My responsibilities included conducting operational assessments, optimizing workflows, and streamlining intake and scheduling processes. To drive improvements, I developed metric-driven dashboards that offered clear insights and direction. I also led the clinical operations of a home health and hospice division across four states and initiated new agency start-ups throughout the region. An integral part of my role was building talented clinical leadership teams and establishing policies and procedures to ensure optimal patient care.

Bothell, Wa, Us

Kirkland, Wa, Us

As the leader of the home care division, I oversaw operations encompassing home health, hospice, palliative care, behavioral health, care network, and Your Home Primary Care. I managed a dedicated team of over 480 full-time employees and an annual budget of $120M. My role involved developing and executing the division's vision, strategy, priorities, policies, and procedures. I also spearheaded organization-wide population health initiatives, focusing on case management, payer contracts, and advanced illness management.KEY ACCOMPLISHMENTS:► Orchestrated a care transition, health coach, and integrated behavioral health primary care program as well as a nursing professional practice model, in partnership with Virginia Mason. ► Introduced the inpatient and outpatient palliative care services program and piloted advanced care planning videos.► Maintained patient safety rating score of 85%, surpassing a 74% benchmark.► Achieved 23% growth in hospice and 30% in home health by cultivating relationships with key stakeholders, securing a strong market position, and building a culture of excellence.► Realized 200% growth within 15 months after acquiring and operating a physician house call practice.► Reduced hospice admission lead time from three days to three hours and RN admission times from five hours to three using lean methodologies.► Earned the Wizard award for innovation, from the Home Care Association, for innovative contributions within the industry.

Kirkland, Wa, Us

In this role, I directed and ensured the overall quality of service delivery for home health clinical programs across three branch offices, overseeing more than 160 full-time employees and an annual budget of nearly $30M. By developing and executing a dynamic strategic plan, I effectively communicated the vision to the leadership team and leveraged lean principles to seamlessly implement pivotal initiatives using metric-driven dashboards.KEY ACCOMPLISHMENTS:► Spearheaded major organizational change merging three branches into one centrally located division and establishing a specialized education department. Created a new graduate nurse program and implemented a telehealth program.► Transformed net margin from a 12% loss to a 13% gain through pivotal operational changes, lean methodologies, and leadership development. ► Achieved an 8.3% 30-day readmission rate, the lowest within the region.► Reduced LUPAs by 7% and nursing visits by two visits per episode after implementing evidence-based pathways for chronic non-healing wounds and urinary catheters.► Increased employee engagement scores from 75% to 87% and nearly doubled the number of engaged staff from 25% to 48%.

Kirkland, Wa, Us

I was promoted to oversee home health patient care services, financial performance, and regulatory compliance. Leading the clinical team and recruiting top staff, I helped achieve objectives and clinical outcomes. I championed reengineering initiatives and facilitated the leadership team in defining vision and processes. Serving as the lead clinical analyst, I upgraded clinical documentation to point of care.

Kirkland, Wa, Us

In these earlier roles, I delivered high-quality care to orthopedic, neurological, general surgical, and bariatric patients. As a charge nurse, I oversaw clinical operations, and in my role as a clinical coordinator, I established an orthopedic clinical advisory board and led impactful research projects.

Washington, Dc, Us

Gig Harbor, Washington, Us

Vancouver, Washington, Us

Master’S Degree, Master Of Science In Nursing - Leadership

Bachelor’S Degree, Nursing