With a deep passion for customer success, I’ve dedicated my career to creating exceptional customer experiences while driving business growth and maximizing revenue. Whether building meaningful relationships, coaching and mentoring teams, ensuring product usability, gaining insights from metrics, training users, problem-solving with cross-functional teams, or delivering high-quality products and games for people of all ages, my focus is always on delighting people and enhancing profitability.Adept at navigating cross-functional challenges, I thrive in mentoring talent and supporting visionary journeys from startup hustles to successful IPOs, across both B2B and B2C landscapes.I played a pivotal role in revolutionizing the restaurant industry by integrating advanced technology to enhance guest satisfaction with frictionless payment and ordering processes. While at Presto Automation, I led initiatives that resulted in the widespread adoption of Presto tablets in thousands of restaurants and the implementation of AI automation in drive-thrus. These efforts significantly improved checkout efficiency, reduced labor costs, and increased sales and customer return rates.I believe in harnessing the power of teamwork and cross-functional collaboration. In my various roles, I’ve developed strong skills in product strategy, partnership building, and user engagement. I'm committed to working with and implementing innovative solutions that empower businesses and captivate consumers, with a proven track record of successfully leading projects that resonate with diverse audiences.