•Demonstrated the ability to complete multiple tasks simultaneously, strategic planning, analytical skills, and strong leadership and coaching skills.•Built exceptional morale by modeling customer service with employees and driving penetration throughout 8 districts by cultivating a credit and sales culture within the stores throughout excellent partnerships with the Regional, District and Store leadership teams by coaching and leadership strategies. •Reversed a three year trend of underperformance and generated more than $20 million dollars in sales in the first year with an increase of 123% loyalty.•Develop annual marketing plan for stores to support and enhance business goals while increasing bottom line profitability by maximizing sales opportunities, minimizing losses and reducing expenses. •Coaching and developing up to 30 team members and managers while enhancing the implementation of in-store marketing programs and profitability, maintained above average metrics through on-going training. •Current territory ranges from SC,GA,AL to South Florida & Puerto Rico

•Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis.•Ensured that up to 100 team members operated in an efficient and effective manner while ensuring the highest level of income generation for their particular departments. •Supervised while providing leadership and coaching to 60 team members as the subject matter expert for specific processes pertaining to GE’s retail credit portfolios. Responsible for ensuring effective training and development was consistently executed. •Dramatically improved business performance while accomplishing major goals in production, cost reduction, safety and scheduling.

Two year Operations and Collections Leadership Program which I was accepted into from 2007-2009.

•Maintain profitability through research, report analysis, identifying trends, defining problems and developing appropriate partnerships to sell liquid assets to outside clients. •Oversee that all compliance issues had an appropriate resolution in regards to following process whether managed internally or externally through outsourced vendors. •Lead the first team within GE to be 1 year without any safety incidents through consistent communication and recognition.