Stacy Monroe Email & Phone Number

Issaquah, Wa, Us

Issaquah, Washington, United States

• Answer, screen, and direct telephone calls and check patients in for their appointments. • Schedule and manage MRI appointments with appropriate documents necessary.• Enter and verify information including insurance and other demographics. • Interview patient and maintain patient screening forms – upload and scan. • Schedule follow up appointments with ordering provider as needed.• Provide final reports to various sources as needed – ordering Physician, insurance, billing• department. • Provide outstanding customer service and assistance to patients. • Collect and posts copayments.• Maintain excellent communication with technologist and patients regarding wait times with physician delays.• Conduct a thorough and detailed audit of incoming orders, assuring that both the order and clinical information matches the exam, authorization, informing physician and/or Medical Assistant when correction is needed. • Screening every patient to verify safety using MRI manufacturer guidelines including but not limited to, magnet strength, placement, and duration of all implants. • Obtaining all implant information and contacting manufacturer when needed to ensure patient safety before scheduling MRI and importing all documents obtained for MRI clearance as per safety guidelines. • Ensure prior diagnostic testing clearance is obtained, including X-rays and/or proper bloodwork, required documentation including operative notes are scanned into patient’s chart.• Track all diagnostic imaging reports and scan and file as needed.• Make copies and other general office duties. • Adhere to organizational policy with particular attention to standards of conduct and to confidentiality as it relates to HIPAA.

Provides health and fitness coaching for strength and cardiovascular training in areas of exercise kinesiology, physical education, physiology and nutrition. Creates specific programs based on client's individual profile and assists them in reaching their weight loss and strength training goals. Coaches on past and present exercise plans and diet strategies to teach clients the best ways to maintain a healthy lifestyle. Takes leadership in explaining benefits of a variety of nutrition plans, as well as the advantages of different forms of exercise. Works in areas of marketing, business, accounting and communications to enhance business. Excels in the area of strong communication skills to monitor clients who are attempting to perform exercises and ensures that accountability checks are performed for tracking progress.

Bellevue, Washington, United States

Effectively helps to prepare the store: maintains and stocks work areas making sure all items are accurately priced. Works with store management. Processes purchase, membership, service and return transactions at the register. Collect payment for goods, make change, and distribute receipts. Performs unique transactions such as special orders. Identifies, research, and resolve customer issues and processing customer pick-up, answers and directs phone calls and assists in the rentals department.

Performs excellent customer service and a variety of administrative tasks such as: record keeping, report preparation, data entry, preparation and maintenance of detailed program records, and other duties as assigned. Assists both the community and staff with tasks as needed. Accurately manages cash, check, and credit transactions, reports, and deposits. Assists with registration support for camps, classes and rentals. Responds to issues whether positive or negative and provides appropriate solutions. Provides recommendations that increase the value of our community's experience.

Worked remotely temporarily for this company based in Miami. Duties include: supervise, mentor, train in- office and employees abroad. Ensure compliance of company policies and procedures, regulatory concerns, and health and safety protocols.. Prepare onboarding tasks for new employees. Serve as a liaison between management and employees. Conduct performance reviews with employees, also recruit and interview candidates. Update and create policy manuals and forms needed for the office. Administer payroll, assist with company benefits packages, and team events.

Responsible for being the main communication link between staff and guests of the club, including oversight of all electronic, web and printed communications. Directs, answers and assists with questions and phone calls, maintains and confirms reservations, provides administrative support by ordering and maintaining office supplies, help and administer new employee hire paperwork with all proper legal documents and filing, collect and maintain lost and found valuables for employees and guests, and creating daily signage for events and tournaments.

Perform clerical, scheduling and record keeping activities, often simultaneously, in support of patients and staff. Accurately collect, record, and ensure distribution of patient information to appropriate staff and providers. Schedule patient appointments, manage scheduling for provider schedules, coordinate internal and external phone communication among staff, train new employees, route daily mail, verify insurance, scan medical records, uphold Hippa privacy policies to protect patient identity and information. Provide information regarding financial policies, registration requirements and referral resources. Order all necessary forms, brochures, and office supplies needed for medical office. Collect co-payments and balances for medical billing.

Worked with Google to review, evaluate, translate and rate English to Spanish websites. Researched, downloaded, and corrected various web page data on a daily basis. Verified information for relevancy. Checked Spam reports and forwarded analysis to Google center for disposition. Position required a strong focus on exceptional attention to detail and organizational skills. Ensured that all company policies and procedures were strictly adhered to.

Managed office supplies by setting up purchase orders, setting delivery times, and ensuring proper distribution and storage of said materials. Received and signed for all incoming packages and mail while answering multi-line phones and forwarding messages or calls appropriately. Monitored contractor's weekly Excel timesheets in conjunction with ensuring proper and organized travel arrangements for government employees, which included expenses. Filed and maintained meeting minutes, reviewed documents for accuracy, typed memorandums, faxed and copied documents. Maintained good working relationships with the customers and employees ensuring the terms and conditions of contracts were upheld.

Worked as a data processor utilizing XPTen employment tracking system and Microsoft's Career Web Sites for internal and external job dispositions on all first time resume inputs at Microsoft. Generated job reports using Microsoft Report Manager using a comprehensive list of open and closed job requisitions. Input new Microsoft job openings to Monster, Dice and Microsoft Alumni web sites. Conducted audits of hiring procedures to validate that all required steps were followed during the hiring process for all applicants. Coordinated interviews for new applicants with appropriate hiring managers, utilizing Rec-Web and interview loops. Participated in Web-Ex meetings corresponding via Outlook while simultaneously sending and updating Excel spreadsheets and appointment calendars.