Human Resources• Served as a key contributor in identifying, onboarding, and transitioning to a new HRIS system by researching options, coordinating vendor demonstrations, and implementing the system.• Lead process improvement initiatives to streamline workflows and enhance operational efficiency.• Create and distribute a monthly HR newsletter to keep employees informed and engaged.• Developing Wellness and Employee Referral programs aimed at increasing employee engagement and retention.• Coordinate annual employee events, including CPR training and flu clinics, to promote health and safety.• Collaborate throughout the recruitment process with hiring managers, utilizing an applicant tracking system, engaging with recruitment partners, posting job openings, reviewing applications, coordinating interviews, conducting reference and background checks, and extending job offers.• Manage agreements for staff and independent contractors. • Onboarding creating checklists to streamline paperwork, benefits enrollment, health screenings and reducing administrative burden and improving efficiency. Equipping new employees with the tools needed for success. Encourage open communication and feedback to address any concerns promptly while ensuring new staff feel welcomed and informed.• Maintain employee personnel records, including new hire documentation, background checks, I-9 forms, health requirements, and status changes.• Collaborate with the team in payroll review processes to confirm and maintain accuracy.• Oversee day-to-day benefits administration, manage changes, co-lead open enrollment, and reconcile benefit invoices.• Ensure compliance with city, state, and federal labor laws to uphold organizational standards.

• Supported domestic and international transferees in their relocation process, reinforcing cultural sensitivity and empathy—key qualities for fostering inclusivity and building strong relationships in diverse environments.

• Managed the placement of native English-speaking teachers at international schools across the Asia Pacific region, from kindergarten through secondary levels. • Required in-depth knowledge of the regional international school market and a strong understanding of cross-cultural dynamics between Asia and the West.• Demonstrated attention to detail, independence, focus, and strong follow-through in fulfilling client needs, while attending conferences to market the company’s services and build partnerships.

• Assisted local Chinese students in gaining placements at international boarding schools by assessing their English proficiencies and academic abilities, ensuring they were matched with the best institutions for their educational needs and growth.

• Led and managed a team of five staff members, overseeing all book production activities with an average annual output of 300 titles.• Handled departmental responsibilities including vendor relationship management, employee hiring, training, and career development, ensuring high-quality production and staff growth.