Stacy S. Email & Phone Number

- Provide management with accurate and timely status reports of all project/scope as assigned.- Manage teams execution priorities and performance for ocean container exports to meet client commitments and country requirements from direct and inter company shipping instructions.- Review, analyze, and address team issues that arise to determine best course of action working with colleagues and external suppliers.- Primary support for management and team for day-to-day problem analysis.- Identify, develop, prioritize and implement system's enhancement, process improvements and tools to help the team effectiveness.

• Provided highly-rated analysis, audits, edits, and processing to all assigned accounts including strategic, complex, and high visibility exposure accounts based on a predetermined billing cycle according to deadlines within a 2-3 day time span while sustaining impeccable consistent service. • Prepared SOP documents, correspondence, and proposals using Microsoft Word, Excel, and Adobe applications at an advanced level of competency.• Operated as the lead point of contact to assist with high severity requests, issue escalations, and for all matters specific to the clients by responding to their needs in a friendly and helpful way, representing the company with the highest possible professionalism.

Greater Memphis Area

(Lineage Acquisition)• Adapted to work effectively across global boundaries and time zones to ensure proper documentation for transfers to be delivered successfully in Australia, the United Kingdom, Canada, Mexico, the Netherlands, Brazil, and other countries.• Monitored all forms of communication with clients and operations to proactively respond to or coordinate solutions for issues both physically and remotely without management assistance.• Optimized production by 298% from two facilities into one, increasing success by introducing new methods, practices, and systems that reduced costs and turnaround times.

Greater Memphis Area

Greater Memphis Area