Stacy S. Email & Phone Number

- Provide management with accurate and timely status reports of all project/scope as assigned.- Manage teams execution priorities and performance for ocean container exports to meet client commitments and country requirements from direct and inter company shipping instructions.- Review, analyze, and address team issues that arise to determine best course.

• Provided highly-rated analysis, audits, edits, and processing to all assigned accounts including strategic, complex, and high visibility exposure accounts based on a predetermined billing cycle according to deadlines.
• Prepared SOP documents, correspondence, and proposals using Microsoft Word, Excel, and Adobe applications at an advanced level of competency.
• Operated as the lead point of contact to assist with high severity requests, issue escalations, and for all matters specific to the clients by responding to their needs in a friendly and helpful way, representing the.

Greater Memphis Area

• (Lineage Acquisition)
• Adapted to work effectively across global boundaries and time zones to ensure proper documentation for transfers to be delivered successfully in Australia, the United Kingdom, Canada, Mexico, the Netherlands, Brazil.
• Monitored all forms of communication with clients and operations to proactively respond to or coordinate solutions for issues both physically and remotely without management assistance.
• Optimized production by 298% from two facilities into one, increasing success by introducing new methods, practices, and systems that reduced costs and turnaround times.

Greater Memphis Area

Greater Memphis Area