Stacy Takeno

Stacy Takeno Email and Phone Number

Leasing and Development Coordinator at RCG Group @ RCG Group
richmond, british columbia, canada
Stacy Takeno's Location
Canada, Canada
Stacy Takeno's Contact Details

Stacy Takeno personal email

n/a
About Stacy Takeno

Extensive leadership experience in the areas of leasing, property management, retail, call center sales and customer service; which includes training and supporting staff sizes from 2 to 300. Resourceful and detail oriented, with extensive experience in project management, customer-care, conflict resolution, finances, documentation of procedures and creating reports. Exceptionally strong skills in planning, creative problem solving, decision making and goal setting. Positive, profit-oriented individual with a proven track record of leading, coaching and motivating large and small teams to achieve the highest level of performance. Skilled in data analysis and further application of information gathered.

Stacy Takeno's Current Company Details
RCG Group

Rcg Group

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Leasing and Development Coordinator at RCG Group
richmond, british columbia, canada
Website:
rcggroup.com
Employees:
4
Stacy Takeno Work Experience Details
  • Rcg Group
    Leasing And Development Coordinator
    Rcg Group Jan 2022 - Present
    Richmond, British Columbia, Canada
  • Colliers International
    Assistant Property Manager
    Colliers International Mar 2020 - Jan 2022
    Richmond, British Columbia, Canada
    Responsible for management of multiple commercial properties, manage and develop cohesive property management team, budget creation and management, negotiation of contractual agreements, professional communication, tenant engagement and relations, develop and maintain client, vendor, and tenant relations• Provide a high standard of tenant relations and retention by ensuring problems are rectified in a prompt, effective and cost-efficient manner. Manage and maintain all lines of communications with tenants as well as keeping all tenant information up to date.• Ensure budgets and schedules are in place and oversee the progress of building upgrades, major projects and tenant improvements within the portfolio.• Develop, administer and annual budget preparation for assigned properties.
  • Colliers International
    Property Administrator
    Colliers International Feb 2019 - Mar 2020
    Vancouver, Canada Area
    Responsible for front reception and administrative duties pertaining to all aspects of day-to-day activities for assigned buildings in portfolio, including accounts payable, accounts receivable, tenant services, tenant amenities, vendor management, tenant communications, insurance tracking/collection and client communications.• Process and management of all accounts payable within the portfolio, including all Capital Projects, Tenant Inducement Allowances as well as contractor and monthly service invoices.• Managed and maintained all lines of communications with tenants as well as keeping all tenant information up to date.• Managed and coordinated Tenant Amenities such as Conference Facility, Shuttle Bus Services, Parking and Onsite Health Services.
  • Bentall Kennedy Lp
    Property Management Administrator
    Bentall Kennedy Lp Mar 2014 - Feb 2019
    Richmond, British Columbia, Canada
    Property Management Administrator
  • Toys R Us
    Store Manager
    Toys R Us Jun 2012 - Mar 2014
    Richmond, British Columbia
    Responsible for overseeing all aspects of Big Box concept retail store operations, including merchandising and promotional activities, customer service, inventory management, cash handling, reconciliation and deposits, as well as, store health and safety.Set the expectation of world class customer service by role-modeling, coaching and recognizing staff of 30 to 80 associates. Human Resources Manager – responsible for all store level hiring, orientation, initial training and re-trainingUtilized IT to record sales figures for data analysis and forward forecasts. Analyzed and interpreted trends to facilitate planning
  • Starbucks Coffee Canada
    Dual Store Manager
    Starbucks Coffee Canada Mar 2010 - Jun 2012
    Multiple unit management of two Starbucks locations full responsibility for all levels of daily operations. This includes training & development, performance management, biyearly review, payroll and scheduling, employee relations, demonstrating leadership and modeling coaching behaviors, etc.Increased sales by 4% to 13% compared to previous year in both locations.Increased Customer Count by between 8% and 15% compared to previous year in both locations.Execution of all companywide initiatives in both locations simultaneously.Achieved and maintained 92.4% Cleanliness levels during outside auditing process.
  • Account Manager
    Restaurant Marketing Systems
    Account Manager Jul 2009 - Mar 2010
    Duties included business to business sales and support, daily sales reports, problem solving, customer service, received all incoming inquiries and complaints. Hosting webinars and online training for clients.Increased sales by 30% to 50% in a 6 month period based on historical data.Hosting and recording webinars and online training modules.In charge of conflict resolution and escalated calls. Creating and distributing all follow up communication as well as providing appropriate resolution to conflicts.Following up with New Business Leads and taking action in order to close the sale. Maintaining relations with current customer base by scheduling and conducting quarterly account reviews.
  • Transcom North America And Asia
    Team Leader
    Transcom North America And Asia Aug 2004 - Jul 2008
    Duties included training and supporting new sales staff, daily sales reports, problem solving, customer service, received all incoming sale inquiries and sales complaints. Supervised sales support for years.Built and developed cross-functional teams that got results serving several different campaigns consecutively increasing profitability significantly.Identified and implemented innovative solutions by training and coaching in a technique driven style.Supervised and trained customer service reps including tasks such as invoicing, canceling accounts, order processing and address changes.
  • Starbucks Coffee Canada
    Shift Supervisor
    Starbucks Coffee Canada Jan 2001 - Jan 2004
    Supervise and support staff to suit business needs, make certain that World Class Customer service is provided at all times. Focus on creating the "Third Place" atmosphere in store and "Set up for Success" mentality as modeled by company mission statement.Delegated and scheduled daily duties to staff as well as generating all daily banking administrationDiagnosed ongoing cash handling issue by determining employee had dyscalculia and was switching numbers when handling cash. Implemented all merchandising changes and conducted all staff meetings in regards to seasonal merchandise changes and improvements.Adapted weekly ordering, receiving and merchandising to locations business needs in order to reduce unnecessary overhead.

Stacy Takeno Skills

Leadership Achieve Results Quality Management Customer Experience Visual Merchandising Human Resources Retail Root Cause Analysis Sales Operations Customer Satisfaction Telecommunications Team Leadership Sales Management Operations Management Marketing Training Employee Training Customer Service Project Planning Management Analytical Skills Coaching Project Management Call Centers Recruiting

Stacy Takeno Education Details

Frequently Asked Questions about Stacy Takeno

What company does Stacy Takeno work for?

Stacy Takeno works for Rcg Group

What is Stacy Takeno's role at the current company?

Stacy Takeno's current role is Leasing and Development Coordinator at RCG Group.

What is Stacy Takeno's email address?

Stacy Takeno's email address is st****@****ers.com

What schools did Stacy Takeno attend?

Stacy Takeno attended University Of Victoria.

What skills is Stacy Takeno known for?

Stacy Takeno has skills like Leadership, Achieve Results, Quality Management, Customer Experience, Visual Merchandising, Human Resources, Retail, Root Cause Analysis, Sales Operations, Customer Satisfaction, Telecommunications, Team Leadership.

Who are Stacy Takeno's colleagues?

Stacy Takeno's colleagues are Eric Jo, Gigi Chan, Arya Ghodsi, Gordon Walker, Amanda Carter.

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