Director Of Client Operations
CurrentClient relations and general management oversight for multiple accounts. Book of business includes ten employer worksite fitness centers, wellness programs, and medical centers.* Team Member Engagement Leader--award winner for leading highly engaged teams* Identified as Operations Top Performer -- invited to participate in 12-month Harvard Leadership Program 2016 -2017*Committee Champion--Special Populations & Group Exercise* Leverage industry, assessment, and problem-solving skills to drive outcomes.* Consult with key client stakeholders to develop and execute strategies to align with company culture and demands.* Highly valued by client executives to provide credible briefings on project options, priorities, and progress. * Create and manage thorough project budgets within targets.* Develop and employ appropriate models to encourage adoption of habits that are conducive to a higher quality of life for employee participants.* Coordinate the delivery of services and care with multi-disciplinary healthcare teams.* Drives process design and optimization and operational effectiveness.* Leads strategic and rapid issue resolution.