Scott Stalter Email & Phone Number

Coppell, Texas, United States

San Francisco, California, US

• Lead global supply chain and services teams to drive operational continuous improvements and cost reduction initiatives.
• Developed partner networks, negotiated supplier contracts, and focused on talent development to achieve financial goals.
• Championed change and promoted systemic automation to enhance efficiency and drive growth.
• Strong effective customer contract negotiations.
• Production and planning leadership of integration and manufacturing.
• Executive communications and reporting of performance KPIs and results

Clearwater, FL, US

• P&L management delivering 33% Gross Profit Margins by implementing operational KPIs and financial analysis.
• Negotiated and executed $30M maintenance contract with largest customer in Canada.
• Supplier contract negotiations and delivery for annual services over $6M.
• Developed Strategic Supply Chain direction and goals to meet company and stakeholder expectations.
• Awarded $12M of customer deployment work across 1500 locations.
• Optimized facility locations by consolidation into single multi-functional 500K square foot location saving over $2.5M annually.

JP

• P&L Management of the Technical Maintenance Services (TMS) business delivering $90M+ annual maintenance and project management services alone. Plus $70M+ in hardware sales via supply chain and manufacturing team.
• Field Engineering leadership of over 200 employees plus network of contract suppliers delivering dispatch and remote services to customer contracts exceeding SLA attainment commitments.
• Project Management leadership of over 15 Project Management Professionals (PMP certified) delivering $15M annual deployment and professional services projects.
• Leadership of Service Delivery Management (SDM) team of nearly 30 resources to manage customer relationships and delivery to customer contracts.
• Developed maintenance, project, advance exchange, deployment, integration, and delivery solutions and contracts direct to senior customer executives.
• Supply Chain and Manufacturing Leadership of over 75 resources to contract with suppliers, procure equipment, production planning, build product, stage inventory, delivery to customer, and service parts for maintenance.

JP

As Vice President of Supply Chain & Manufacturing at Fujitsu America, responsibilities include overseeing appropriate in feed of components required to meet customer demand for Fujitsu Finished Goods and closed loop Service Parts logistics for North America. Responsible for the accuracy and financial results managing tens of millions of dollars in gross.

Responsible for overseeing Installation, Move, Add, Change and Delete activities and Project Management Services for Fujitsu Retail Customers. Additionally, responsible for solution development of all lifecycle services for Fujitsu and third party OEM products.

Development and design of Global Service Solutions for Fujitsu retail customers encompassing 4 wall IT Services including On-site Break Fix, Service Desk and Desk Top Management Services.

Plano, TX, US

Plano, TX, US

Plano, TX, US

Responsible for all operations including Hardware Engineering, Support Engineering, Logistics & Warehouse, Staging & Integration, Installation Deployment Services, IT Help Desk and Supply Chain Management. Ensuring all customer promises for delivery exceed customer expectations as well as generating high level of Customer Satisfaction in support of.

Plano, TX, US

Responsible for all Product Hardware Engineering, Support Engineering, Field Deployment, Staging & Intergration, Supply Chain and Warehouse Operations

Created innovative and unique service solutions designed to deliver profit for Fujitsu Transaction Solutions Inc. as well as high quality delivery inclusive of compelling financial cost reduction to our retail clients.Responsible for support and development of responses to Request For Proposals as the Subject Matter Expert for Service Delivery in sales.

• Developed and Implemented Fujitsu Transaction Solutions Inc. trademarked Retainer Plus commercial model and Client Delivery Management team reporting directly to the SVP of Sales. Focused on service call reduction.
• Developed, positioned and implemented the Fujitsu Transaction Solutions Inc. Customer Profitability Program (CPP) and bottom 10 processes to measure and deliver profit improvement targets of the bottom 10 clients.
• Negotiated and implemented maintenance contracts, statements of work, and addendums on Fujitsu’s behalf with the client base.