Jonathan Stamper Email & Phone Number

Charlotte, NC, US

Pleasanton, California, US

Partner with Medallia's highest value customers to drive customer experience excellence and help them achieve their organizational business objectives. Implement various customer success strategies to ensure adoption and value realization of our solutions.

Pleasanton, California, US

Medallia's SaaS experience cloud platform is the global leader in customer and employee experience management. As an Enterprise Customer Success Manager I ensure that my clients are maximizing their return on investment by using the Medallia platform to turn signals into actions and create meaningful business outcomes. I build and maintain strong client.

Miami, FL - Florida, US

As Director of Event Planning I managed the events department at the JW Marriott Marquis Miami and the Hotel Beaux Arts an Autograph Collection Hotel. I was accountable for all aspects of an Event Management department with a total book of business of 35M. In my tenure I developed departmental SOPs and standards, personally managed key and strategic.

Miami, FL - Florida, US

As director of banquet operations I lead the event operations team of a luxury city center Marquis hotel in downtown Miami. In this role I had responsibility over all operational aspects of the events and catering department. This included maintaining profitability in the department by maximizing revenue and controlling departmental costs, insuring client.

Bethesda, MD, US

After the conclusion of my Voyager program I attained the department head position of the banquet department at the Ritz-Carlton San Juan. I was responsible for all departmental operations including running well coordinated and planned events, optimizing financial controls and profitability, insuring group guest and meeting planner satisfaction, and.

Bethesda, MD, US

This position was a Food and Beverage Voyager (Manager in Training) at the Ritz-Carlton San Juan. The Voyage program is a 12 to 18 month innovative Leadership Training Program offered through Marriott International. This program is a hands-on discipline specific training program intended to immerse the Voyager in their specific property’s operations and to.

I primarily worked at the front office checking guests in and out of the hotel, learning and operating Marriott's Full-Service Property Management System, and did anything and everything I could do for the guest to deliver the ultimate customer service experience. During my time here I was part of the Raleigh Renaissance team who ended 2012 as the highest.

Master Of Business Administration - Mba, Business

Hospitality Management, Double Concentration In Lodging Management And Food And Beverage Management

Spanish Immersion Program, Spanish