Substitute teacher (and paraprofessional) for five area public school districts (Grand Rapids, Kentwood, Forest Hills, East Grand Rapids and Kent Intermediate School Districts).Served in Pre-K, elementary, middle and high schools in variety of subjects.Currently working long-term assignment as paraprofessional in special education.

Client engagements include services in IT, content strategy, SharePoint, and digital asset management.Architect of accessibility and consumer-engagement solution for print vehicles:• Researched population of users with visual impairments and available assistive devices.• Developed solution framework using universal design principles, to offer a more engaging experience for all consumers, without requiring expensive hardware.• Cold-calling and presentation of solution to executives, university faculty and practitioners of advertising, packaging, content strategy, and software development.• Authored funding scenarios, and future functionality descriptions.• Pursued private and public funding options

Provide range of services for client’s next-generation digital asset management (DAM) platform review*Review of vendor RFQ responses/demonstrations for best practices in IT and creative services*Creation of user scenarios from which vendor-candidates personalized 2nd round demonstrations *Assist in revision of current DAM system’s taxonomy structure to align with corporate standards

SharePoint Administrator for worldwide intranet communities. Provided support for end users and management of SharePoint and IIS servers in seven farms.• Provide third-tier support in-person by phone and via Web Ex• Backup and restore sites among SharePoint farms• Perform site migrations, WSP deployments via STSADM and PowerShell commands• Recover deleted content with AvePoint DocAve and SQL Server restores• Install, configure, troubleshoot and test 3rd-party software

Pre-sales, discovery, configuration, look and feel design, user training, development of SCORM-compliant e-learning and tech support for Microsoft Office Sharepoint Server (MOSS)-based solutions in the education space.

Provided an array of technical and instructional services for client's digital asset management intranet. Delivered technical and procedural support for end users, and administrators; edited site content, monitored system and application logs, proposed improvements to workflow, metadata vocabulary and site usability.

Project roles included content management strategist and Verity search engine administrator.

Engagements included that of Interwoven content management lead, intranet administrator and creative director.

Managed designers, proofreaders and administrative staff for agency profit center. Ensured timely delivery of all print advertising, collateral materials and new business presentations.

Provided technical support for network and entire creative staff; ensured expeditious workflow and file integrity of all print material, resolved training and technical issues.

Digital art production, technical support, research services. Responsibilities and lengths of tenure varied. Roles, and clients included: • Production Artist @ Draft Worldwide (now Draft/FCB), Chicago, IL • Elementary Text Design Coordinator @ Scott-Foresman Publishing, Glenview, IL• Data Center Operations Tech @ British Telecommunications, Rockville, MD• Assistant to Craig Venter, PhD @ NIH,/Human Genome Conference Committee, Rockville, MD

Managed digital graphics team for industry-leading publisher. Led staff of artists, proofreaders, and illustrators to meet daily deadlines of 80 Homes & Land editions; oversaw preparation of file output to Crosfield and Linotronic imaging systems.

Managed customer service staff, developed marketing and public relations strategies, wrote ad copy and press releases, organized special events, and negotiated contracts with property managers and strategic partners.