Stan Fleming Email & Phone Number

Downers Grove, Illinois, US

Jersey City, New Jersey, US

• Investigate and resolve bodily injury claims for automobile and homeowner policies
• Negotiate bodily injury settlements
• Establish reserves and monitor activity to determine when reserve modifications are necessary
• Evaluate and resolve coverage issues as they relate to the company’s line of business

Chicago, IL, US

• Investigate and resolve bodily injury claims for automobile and homeowner policies
• Negotiate bodily injury settlements
• Establish reserves and monitor activity to determine when reserve modifications are necessary
• Evaluate and resolve coverage issues as they relate to the company’s line of business

Boston, MA, US

• Investigate and resolve bodily injury claims for automobile and homeowner policies
• Negotiate bodily injury settlements
• Establish reserves and monitor activity to determine when reserve modifications are necessary
• Evaluate and resolve coverage issues as they relate to the company’s line of business

Worked with defense counsel to resolve commercial liability claims Investigated and resolve bodily injury and property damage claims for commercial general liability policiesNegotiated bodily injury and property damage settlementsEstablished reserves and monitor activity to determine when reserve modifications are necessaryEvaluated and resolve coverage.

New York, New York, US

Hired, supervised, developed and evaluated Account Managers who serve as transportation insurance administratorsImplemented rollout and subsequent transition of new business applicationsMonitored call volumes and adjust staffing accordinglyCoached Account Managers on performance and personnel issuesLiaison for external transportation insurance.

Cairo, Cairo, EG

Hired, supervised, developed and evaluated Call Center Representatives who serve as third party benefit plan administratorsTracked call volume trendsOffered and implemented plans to improve work efficiency to better meet department goalsCoordinated resources with other business units in order to streamline call center workflowCoached Call Center Associates.

Hired, supervised, developed and evaluated Claims Representatives who handle liability claims for a specific geographic areaManaged productivity, conducted open and closed file reviews, reinforced corporate communications, enforced compliance issuesResolved customer and Department of Insurance complaints according to Best PracticesAssisted in creating a.

Determined proper policy to conclude, investigate, evaluate, negotiate Assigned commercial claims in accordance with Company guidelinesMaintained current knowledge of all lines of commercial insurance, court decisions which may impact claims function and policy changes and modificationsAssisted in preparing files for suit, trial or subrogationExplained and.

Negotiated bodily injury settlementsEvaluated issues of coverage on auto and homeowner policiesMaintained consistent contact with insured, claimants and attorneys tocommunicate effectivelyExplained and interpreted auto and homeowners policies to insureds and claimantsResolved conflict in the areas of application of laws of jurisdiction to the facts of.

Des Moines, Iowa, US

Created Requests for Proposals (RFPs) from prospective clients to bring new pension business to the companyAnalyzed and interpret investment and statistical data and present information in an easy-to-understand formatResearched potential customers and communicate with field sales officesTracked RFP status to from origin to potential acquisition of a group.

Des Moines, Iowa, US

Completed nondiscrimination testing for external customersAssisted companies' human resources offices with fulfilling employees' pension plan inquiriesDepartmental contact for technical writing on majority of external and internal correspondenceAssured external customers' pension plans remain IRS compliantMonitored daily recordkeeping and accounting.

Bloomington, Illinois, US

Negotiated bodily injury settlementsAssisted in the preparation of auto damage estimatesSatellite office resource for editing and reviewing all external and internal correspondenceExplained and interpreted auto policy coverages to claimants and insuredsProactively pursued collection of funds from external liable auto insurance carriersInvestigated.